Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tanaya Sylvester-Lyon

Cedar Rapids,IA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude and always willing to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong customer service and leader skills eager to secure entry-level Supervisor position. Ready to help team achieve company goals.

Overview

6
6
years of professional experience

Work History

Senior Plasma Center Technician

Biolife Plasma Services
09.2022 - Current
  • Set up, maintained and verified sterility of lab equipment and tools.
  • Documented and verified patient information using laboratory information system.
  • Followed Standard Operating Procedures (SOP's) consistently across daily activities and special products.
  • Maintained safe work environment free of unnecessary hazards to protect staff and testing results.
  • Troubleshot problems with equipment and/or brought serious concerns to supervisor for handling.
  • Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.

Shift Lead

Kum & Go
02.2022 - 04.2022
  • Completed the stores overnight cleaning procedures and balanced tills.
  • Assured all food machinery was cleaned daily and kept clean throughout shift.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Stocked items throughout the store.

Warehouse Associate

Nordstrom
04.2021 - 01.2022
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Consistently lifted materials weighing as much as 50 pounds.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Entered and completed customer returned items for credit, per quality standards.

Administrative Assistant

Bauer Built Tire & Service
09.2020 - 06.2021
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Assured that billing records were up to date and past due bills were paid on by both the company and our clients.

Cashier/Meat Department Associate

HyVee
12.2018 - 03.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Usher/Cashier

Collins Road Theatres
12.2017 - 05.2018
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
  • Worked with other staff members to facilitate smooth flow of operations.
  • Monitored entrance and exit of venue to guarantee safety of guests.
  • Maintained clean and organized venue to create pleasant experience for guests.
  • Handled crowd control to maintain order and prevent overcrowding.
  • Surveilled venue to verify guest adherence to safety rules.
  • Assisted with set-up and break down of events to facilitate efficient and organized event preparation.

Education

Associate of Science - Pharmaceutical Sciences

Kirkwood Community College
Cedar Rapids, IA

High School Diploma -

George Washington High School
Cedar Rapids, IA
05.2020

Skills

  • Guest Service
  • Team Motivation
  • Team Leadership
  • Training Assistance
  • Positive Attitude
  • Conflict Resolution
  • Performance Improvement
  • Operations Monitoring
  • Equipment Troubleshooting

Timeline

Senior Plasma Center Technician

Biolife Plasma Services
09.2022 - Current

Shift Lead

Kum & Go
02.2022 - 04.2022

Warehouse Associate

Nordstrom
04.2021 - 01.2022

Administrative Assistant

Bauer Built Tire & Service
09.2020 - 06.2021

Cashier/Meat Department Associate

HyVee
12.2018 - 03.2021

Usher/Cashier

Collins Road Theatres
12.2017 - 05.2018

Associate of Science - Pharmaceutical Sciences

Kirkwood Community College

High School Diploma -

George Washington High School

Similar Profiles

CREATE PROFILE
Tanaya Sylvester-Lyon