Telaya Dyer-Cummings
Covington,GA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Senior Plasma Center Technician
Biolife Plasma Services
01.2020 - Current
- Contributed to a positive work culture through effective communication, collaboration, and leadership within the team.
- Provided exceptional customer service to donors during pre-donation evaluation, donation process, and post-donation care.
- Maintained up-to-date knowledge of industry trends and best practices for optimal plasma center performance.
- Mitigated the risk of adverse reactions by closely monitoring donors throughout the entire donation process for any potential issues or complications.
- Enhanced plasma center operations by implementing efficient work processes and maintaining a clean, organized environment.
- Promoted a culture of continuous improvement within the plasma center, actively seeking opportunities for ongoing professional development and team growth.
Barista
Starbucks
05.2018 - 06.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Personal Care Assistant
08.2017 - 04.2018
- Manage appointments, Assistance with eating, meal preparation, and grocery shopping, Do necessary housekeeping to maintain a tidy environment, Provide emotional support
Covington Manor Nursing Home
05.2011 - 07.2011
- Help patients with personal hygiene, Assist with serving meals to the patients, Check vital signs and record information in the patient’s chart, Maintain trusting relationships with patients to help them through times of illness, Deliver quality care with compassion, dignity, and respect
Education
Master of Science - Industrial Psychology
Capella University
09.2024
Bachelor of Science - Psychology
Georgia Southern University
05.2016
Skills
- Detail oriented
- Customer service
- Maintains confidentiality
- Organizational skills
- Time management
- Adept at multitasking
- Calm demeanor under pressure
- Resourceful team player
- Problem solving
- Adaptability
- Committed to professionalism
- Goal-driven
Affiliations
PSI Chi National Honor Society
Coursework
- Social Psychology
- Personality Psychology
- Behavior in Organizations
- Public Speaking
- Industrial and Organizational Psychology
- Human Resources Management
- Principles of Management
Timeline
Senior Plasma Center Technician
Biolife Plasma Services
01.2020 - Current
Barista
Starbucks
05.2018 - 06.2024
Personal Care Assistant
08.2017 - 04.2018
Covington Manor Nursing Home
05.2011 - 07.2011
Master of Science - Industrial Psychology
Capella University
Bachelor of Science - Psychology
Georgia Southern University
Similar Profiles
Tsveti SiskosTsveti Siskos
Phlebotomy Supervisor at Biolife Plasma ServicesPhlebotomy Supervisor at Biolife Plasma Services
Nevaeh CasillasNevaeh Casillas
Senior Sample Processing Technician at Biolife Plasma ServicesSenior Sample Processing Technician at Biolife Plasma Services
Sereen IdriesSereen Idries
Phlebotomy Technician at BioLife Plasma ServicesPhlebotomy Technician at BioLife Plasma Services
Summer WhiteSummer White
Phlebotomist at Biolife Plasma ServicesPhlebotomist at Biolife Plasma Services
Vandiver BarnettVandiver Barnett
Warehouse Lead at Astemo Americas. IncWarehouse Lead at Astemo Americas. Inc