Tanayah Williams
Brooklyn,NY
Summary
10+ years of experience dealing with customer relations positively impacting business performance. Passionate about operational excellence, from strategy to execution- with a proven ability to rationalize, enhance decision making and improve organizational efficiency.
Overview
8
8
years of professional experience
Work History
Operations Coordinator
Success Academy Charter Schools
Brooklyn, New York
08.2026 - Current
- Coordinated daily school operations, resolving scheduling conflicts and ensuring efficient office workflows.
- Streamlined communication between families, staff, and vendors, facilitating timely issue resolution.
- Oversaw administrative processes for enrollment and compliance, ensuring accurate document collection.
- Managed student records, attendance data, and confidential documentation with high accuracy.
City Carrier Associate
United States Post Office
12.2025 - 08.2026
- Supported day-to-day operations, collaborating with team members to increase route completion by 50%.
- Identified issues and implemented solutions for accurate deliveries, Reduced discrepancies by 40%..
- Operated mail processing equipment and performed troubleshooting to address malfunctions.
Operations Manager
Uncommon Charter School
Brooklyn, New York
09.2024 - 09.2025
- Managed inventory and supply chain operations increasing efficiency by 30%.
- Supervised operations staff to ensure compliance with company policies and procedures.
- Established effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Developed training programs for staff and coordinated meetings to enhance team logistics.
- Acted as the primary point of contact for parents, visitors, and external partners at the school.
Correctional Officer
NYC Department of Corrections
02.2019 - 09.2024
- Enhanced facility safety through thorough security checks and active monitoring of inmate activities, contributing to a safer environment.
- Settled disputes between inmates and collaborated with other officers to defuse escalated conflicts reducing violence by 20% in housing area.
- Cultivated a strong reputation for professionalism and integrity, exemplifying ethical standards and guiding fellow officers in daily duties.
- Streamlined record-keeping by meticulously documenting incidents, medical issues, and daily activities, ensuring reliable information access.
Operations Specialist
Pink- Victoria's Secret
07.2018 - 02.2019
- Managed daily operations, ensuring adherence to company policies while maintaining high standards of quality and efficiency.
- Oversaw daily operations, delegating tasks to maintain smooth workflow and ensure timely project completion.
- Streamlined processes and implemented new systems to enhance operational efficiency.
- Collaborated with cross-functional teams to coordinate logistics, enhancing communication and minimizing delays in order fulfillment.
Education
Certified Phlebotomist - Phlebotomy
Genesis Medical Center
01-2024
Associate of Arts and Sciences -
CUNY Medgar Evers College
06-2018
Skills
- Operations Management
- Project Coordination
- Inventory Management
- Logistics Coordination
- Cross-Functional Collaboration
- Data Management
- Customer Relations
Timeline
Operations Coordinator
Success Academy Charter Schools
08.2026 - Current
City Carrier Associate
United States Post Office
12.2025 - 08.2026
Operations Manager
Uncommon Charter School
09.2024 - 09.2025
Correctional Officer
NYC Department of Corrections
02.2019 - 09.2024
Operations Specialist
Pink- Victoria's Secret
07.2018 - 02.2019
Certified Phlebotomist - Phlebotomy
Genesis Medical Center
Associate of Arts and Sciences -
CUNY Medgar Evers College