Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of job task and training. Motivated to learn, grow and excel.
Overview
5
5
years of professional experience
Work History
Hostess
Chessecake Factory
Allen, TX
11.2018 - 05.2021
Affected quick resolutions to customer problems and brought in management when needed.
Seated guests by pulling out chairs, placing clean and current menus in front of guests and recording accurate drink orders.
Demonstrated genuine hospitality while greeting and establishing rapport with guests.
Prepared for large parties and reservations, anticipating planning and staffing needs.
Hostess
Mi CoCina
Richardson, Tx
05.2017 - 11.2018
Maintained clean dining room, lobby and service areas at all times.
Prepared for large parties and reservations, anticipating planning and staffing needs.
Resolved guest complaints quickly and efficiently.
Developed and maintained positive working relationships with others
Maintained an atmosphere of enthusiastic customer service.
Moved and arranged tables, chairs and place settings and organized seating for groups with special needs.
Server Assistant
Buzzbrews
Dallas, TX
06.2017 - 06.2018
Cleared dirty dishes, refilled beverage glasses, and cleaned tables
Followed checklists for shift start and end to help with smooth transitions.
Maintained an atmosphere of enthusiastic customer service.
Handled customer complaints with poise and grace, immediately resolving issues by contacting the current manager.
Attended to new tables promptly to answer first questions and take drink orders.