Tandra Stewart
Missouri City,TX
Overview
14
14
years of professional experience
Work History
Merchandising Assistant Store Manager
Lowes Home Improvment
Missouri City, TX
01.2021 - Current
- Supervised daily operations to ensure efficient store functionality and optimal customer service.
- Directs merchandise execution across multiple departments in a high volume retail store, ensuring strong visual presentation and product availability.
- Led training sessions for new staff, focusing on merchandising standards and sales techniques.
- Implemented visual merchandising strategies to enhance product visibility and drive sales.
- Improves in stock rates by implementing replenishment strategies and ensuring timely correction of inventory variances.
- Maintained a safe and compliant work environment by enforcing safety protocols and minimizing workplace risk.
Laboratory Technician
Baylor College Of Medicine
Houston, TX
06.2017 - 01.2021
- Conducted complex laboratory tests to ensure accurate patient diagnoses.
- Streamlined workflow processes, reducing turnaround times for lab results.
- Implemented quality control measures to enhance testing reliability.
- Operated and maintained advanced laboratory equipment for optimal performance.
- Provided exceptional customer service, addressing clinician inquiries promptly and professionally.
Department Supervisor
Home Depot
Missouri City, TX
04.2015 - 12.2017
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
Customer Service Representative
Xerox
Houston, TX
10.2012 - 02.2015
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Provided training and mentorship to new team members on best practices and company policies.
- Utilized CRM software to track customer interactions and manage service requests efficiently.
- Implemented process improvements that increased response times and enhanced customer satisfaction.
- Collaborated with cross-functional teams to address complex customer issues, ensuring timely resolutions.
- Developed and maintained comprehensive knowledge of products, services, and troubleshooting procedures.
Timeline
Merchandising Assistant Store Manager
Lowes Home Improvment
01.2021 - Current
Laboratory Technician
Baylor College Of Medicine
06.2017 - 01.2021
Department Supervisor
Home Depot
04.2015 - 12.2017
Customer Service Representative
Xerox
10.2012 - 02.2015