Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tandy Twitty

Lindon

Summary

Dynamic Office Manager with a proven track record at Jeppson Dental, excelling in customer service and software decision-making. Expert in team leadership and office administration, successfully converting inquiries into scheduled appointments and enhancing operational efficiency. Adept at accounts reconciliation and fostering collaboration among staff to achieve practice goals.

Overview

31
31
years of professional experience

Work History

Office Manager

Jeppson Dental
Provo
06.2020 - Current
  • Responsible for converting diagnosed treatments into scheduled appointments.
  • Customer service, including verbal interactions with patients, making and answering phone calls, and sending and answering text and email messages with patients and business contacts.
  • Make software decisions for the practice.
  • Responsible for accounts receivable, accounts payable, payroll, and billing insurance companies.
  • Responsible for hiring new team members, leading staff meetings, and managing a team of fabulous, hard-working employees.

Office Manager

The Dance Academy of Siagel Productions
Lehi
09.2013 - 05.2020
  • Responsible for handling customer service with clients.
  • Converting inquiries into dancer enrollment.
  • Assisted with marketing, including the website, newsletters, and advertisements.
  • Billed tuition and entered all payments.
  • Instructed young dancers in their dance classes.
  • Assisted in designing and organizing class schedules.
  • Assisted with hiring.

Office Manager

Trapnell Orthodontics
Springville
02.1994 - 06.1996
  • Responsible for committing patients to diagnosed treatment.
  • Customer service, including in-person communication, phone communication, and scheduling appointments.
  • Made software purchasing decisions for the practice.
  • Responsible for accounts payable, accounts receivable, billed insurance companies, and did office payroll.
  • Responsible for hiring new staff, and leading a hard working office team.
  • Responsible for all other office related duties

Education

Some College (No Degree) - Business Administration

BYU Idaho
Rexburg, ID

Skills

  • Customer service
  • Communication skills
  • Software decision-making
  • Teamwork and collaboration
  • Office administration
  • Office management
  • Account reconciliation
  • Payroll and budgeting

References

References available upon request.

Timeline

Office Manager

Jeppson Dental
06.2020 - Current

Office Manager

The Dance Academy of Siagel Productions
09.2013 - 05.2020

Office Manager

Trapnell Orthodontics
02.1994 - 06.1996

Some College (No Degree) - Business Administration

BYU Idaho

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