TANDY TWITTY
Dandy
LINDON,UT
33
years of professional experience
Results-driven professional with expertise in B2B business development and dental practice management. Skilled in cultivating client relationships, driving revenue growth, and uncovering new business opportunities. Focused on strategic planning and effective communication to achieve organizational goals.
Work History
Business Development Representative
3 Months- Prospect dental practices through outbound calls, email outreach, and CRM sequencing.
- Qualify practices through discovery discussions and active listening.
- Schedule product demos for account executives and practice owners.
- Maintain accurate pipeline data in CRM, ensuring clean handoffs and follow-up visibility.
Sales Development Representative
5 Months- Led inbound & outbound prospecting across phone, email, and LinkedIn to generate qualified dental practice opportunities.
- Qualified inbound and outbound leads using discovery questions, ICP criteria, and CRM notes.
- Scheduled meetings for account executives through persistent follow-up and sequence management.
- Managed Salesforce pipeline hygiene, ensuring accurate lead status, contact data, and activity logging.
Outbound Sales Development Representative
5 Months- Prospected decision-makers through email, phone, and social outreach
- Prospected decision-makers via email, phone, and social outreach to increase engagement
- Qualified outbound leads through CRM data and discovery questions to enhance sales pipeline
- Scheduled meetings for account executives with qualified prospects to drive sales opportunities
- Generate new business opportunities by contacting potential customers who may not be aware of our software and services.
Dental Office Manager
5 Years 1 Month- Credentialed and recredentialed with insurance companies, negotiating favorable terms.
- Responsible for hiring new team members, leading staff meetings, and managing a team of fabulous hard-working employees.
- Converted diagnosed treatment plans into scheduled appointments with patients. into scheduled appointments.
- Provided customer service through direct interactions with patients and businesses, including phone and text communication, including verbal interactions with patients and business, making and answering phone calls, sending and answering text messages and creating a quarterly newsletter.
- Hired new team members, led staff meetings, and managed a team of dedicated employees.
- Managed accounts receivable, accounts payable, payroll, and billing for insurance companies.
Office Manager
6 Years 8 Months- Handled customer service with clients.
- Converting inquiries into dance enrollment.
- Assisted with marketing, including website, newsletters, and advertisements.
- Processed tuition billing and payments to ensure accurate financial records.
- Supported recruitment efforts by reviewing resumes and scheduling interviews.
- Assisted in hiring.
Office Manager
2 Years 4 Months- Committed patients to diagnosed treatment.
- Responsible for accounts payable, accounts receivable, billed insurance companies, and payroll.
- Evaluated software solutions to determine best purchasing options.
- Managed accounts payable, accounts receivable, billing of insurance companies, and payroll.
- Hired new staff and led a hard-working office team.
- Performed all other office-related duties.
Education
High School Diploma
Dental Assistant - Dental Assisting
Skills
CRM management
Salesforce
Account management
Performance tracking
Customer relationships
Communication
Teamwork & Collaboration
Office Management
Office Administration
Credentialing processes
Payroll & Budgeting
Client relations
Timeline
Business Development Representative
Dandy
07.2026 - CurrentRead More
Sales Development Representative
Dandy
01.2026 - 06.2026Read More
Outbound Sales Development Representative
Dental Intelligence
07.2025 - 12.2025Read More
Dental Office Manager
Jeppson Dental
06.2020 - 07.2025Read More
Office Manager
The Dance Academy
09.2013 - 05.2020Read More
Office Manager
Trapnell Orthodontics
02.1994 - 06.1996Read More
Pleasant Grove High School
High School Diploma
Read More
Provo College
Dental Assistant from Dental Assisting
Read More