Taneisha Jones
Clayton,NC
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
10
10
years of professional experience
Work History
Supervisor
LERETA, LLC
Pomona, CA
09.2019 - Current
- Managed team of over 15 employees
- Created 100% of reporting used to analyze employee production and quality outputs
- Demonstrated strong organizational and time management skills while managing multiple projects
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Tax Status Reporting QC/QA Supervisor
LERETA, LLC
Pomona, CA
06.2016 - 09.2019
- Supervised and managed team of over 8 employees
- Conducted audits, developed, and documented workflow procedures
- Reduced Tax Status Reporting rework by 50%
- Increased Tax Status Productivity Efficiencies by 5%.
TLS/TLA Manager, Tax Operations
LERETA, LLC
Pomona, CA
09.2014 - 06.2016
- Managed team of over 20 employees in NC and CA
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
- Proven ability to develop and implement creative solutions to complex problems
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Some College (No Degree) - General Studies
Pima Community College
Skills
- Strategic planning
- Data Analytics
- Training and Mentoring
- Complex Problem-Solving
- Staff Development
- Project Management
- Performance Evaluations
- Operations management
- Microsoft Office Suite
Additional Information
I am a talented Leader with expert management, planning and organizational skills. I have been leading teams to success spanning over 14+ years. I have built my career mainly in the Mortgage/Property Tax Industry but have worked many different facets in life from being a team player to leading teams of 10+ employees. I have excellent excel spreadsheet and reporting skills. I maintain a good attendance record and able to self discipline while working remotely.
References
References available upon request.
Timeline
Supervisor
LERETA, LLC
09.2019 - Current
Tax Status Reporting QC/QA Supervisor
LERETA, LLC
06.2016 - 09.2019
TLS/TLA Manager, Tax Operations
LERETA, LLC
09.2014 - 06.2016
Some College (No Degree) - General Studies
Pima Community College
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