Tanesha Taylor
Chester,VA
Summary
Dynamic professional with extensive experience in office administration and customer service, notably at Chesterfield County Public Schools. Proven ability to enhance workflow and foster positive relationships through effective communication and organization. Demonstrated strong work ethic and reliability, ensuring compliance and operational efficiency in fast-paced environments.
Overview
19
19
years of professional experience
Work History
Secretary
Chesterfield County Public Schools
Chester, VA
03.2021 - Current
- Managed daily office operations, ensuring efficient workflow and communication among staff and parents.
- Delivered high-quality customer service to students, families, and staff while maintaining professionalism.
- Maintained accurate records and confidential students records.
- Acted as Office Manager backup, ensuring smooth daily operations in their absence.
- Coordinated student enrollment and withdrawal processes with accuracy and attention to detail.
- Serves as the first point of contact by professionally screening and directing calls and visitors.
- Prepared, filed, and organized correspondence, reports, and documentation.
- Assisted with student services, staff support, and problem resolution in a fast paced school environment.
Lead Teacher
Primrose School
Short Pump, VA
05.2019 - 03.2021
- Developed and implemented age-appropriate curriculum enhancing children's cognitive and social skills.
- Led classroom management strategies promoting positive behavior and fostering a nurturing environment.
- Mentored junior teachers, providing guidance on lesson planning and classroom engagement techniques.
- Collaborated with parents to set educational goals and address individual student needs effectively.
- Maintained clean, safe, and active learning environment.
- Followed Department of Social Service Licensing Regulation/Policies.
- Provided compassionate care and support to students. Supported students in a calm, respectful manner, helping de-escalate situations.
School Director
Kids World Learning Center
Chesterfield, VA
09.2017 - 04.2019
- Supervised and supported staff to ensure effective daily operations and adherence to policies.
- Ensured compliance with all state regulations, licensing requirements, and organizational standards.
- Performed a wide range of administrative duties, including documentation, reporting, and correspondence.
- Created and managed staff schedules to ensure proper coverage and operational efficiency.
- Fostered a positive school culture through community outreach programs and parent involvement strategies.
- Led faculty in curriculum development, ensuring alignment with educational standards and best practices.
- Served as tireless school resource, which enabled development of lasting relationships with students, parents and guardians.
- Maintained accurate, confidential, and up-to-date files for children and staff in compliance with state and organizational requirements.
School Assistant Director
Skipwith Academy
Midlothian, VA
02.2011 - 09.2017
- Supported classroom activities, ensuring smooth operations and enhancing student engagement.
- Assisted educators with curriculum implementation, adapting materials for diverse learning needs.
- Coordinated communication between students, parents, and faculty to foster a collaborative environment.
- Developed and maintained organizational systems for classroom resources and supplies management.
- Created, managed, and maintained staff schedules to ensure appropriate coverage and compliance with staffing requirements.
- Answered and managed multi-line phone systems, professionally screening and directing calls.
- Supported and sustained high enrollment through family engagement, communication, and administrative accuracy.
- Performed comprehensive administrative duties, including documentation, recordkeeping, and operational , support.
Caregiver
Public Partnership
Richmond, VA
11.2009 - 02.2011
- Assisted clients with daily living activities, ensuring comfort and safety.
- Monitored client health and reported changes to healthcare professionals.
- Developed personalized care plans in collaboration with families and medical teams.
- Trained new staff on best practices for client care and support.
- Escorted patient do and from medical appointments.
Medical Records Clerk
VCU Health System
Richmond, VA
08.2009 - 07.2010
- Managed patient medical records ensuring accuracy and compliance with HIPAA regulations.
- Implemented electronic health record systems improving data retrieval efficiency.
- Collaborated with healthcare teams to streamline documentation processes for patient admissions and discharges.
- Trained staff on best practices for maintaining confidential medical information and proper file management.
- Pulled files for assigned doctors.
- Filing/Organizing Charts and Files.
- Handled medical records requests.
Key Holder/Retail Sales Associate
Lane Bryant
Glen Allen, VA
05.2007 - 08.2009
- Supervised daily operations ensuring adherence to company policies and procedures.
- Trained and mentored junior staff on customer service best practices.
- Managed inventory levels, conducting regular stock audits to maintain accuracy.
- Implemented loss prevention strategies reducing shrinkage incidents effectively.
- Provided superior customer service.
- Was responsible for high credits and sales.
- Assisted customers with their purchases.
Education
Early Childhood Education & Services - Early Childhood Education
J. Sargeant Reynolds Community College
Richmond, Virginia, VA06-2008
High School Diploma -
Highland Springs High School
Highland Springs, VA06-2008
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Friendly, approachable, and easy to work with
- Demonstrated a strong work ethic with consistent reliability and dedication
Accomplishments
Support Staff of the Year (2025)- Recognized by coworkers for outstanding performance, teamwork, and dedication.
Superintendent's Game Changer Award (2023)- Honored for exceptional impact, innovation, and commitment.
Timeline
Secretary
Chesterfield County Public Schools
03.2021 - Current
Lead Teacher
Primrose School
05.2019 - 03.2021
School Director
Kids World Learning Center
09.2017 - 04.2019
School Assistant Director
Skipwith Academy
02.2011 - 09.2017
Caregiver
Public Partnership
11.2009 - 02.2011
Medical Records Clerk
VCU Health System
08.2009 - 07.2010
Key Holder/Retail Sales Associate
Lane Bryant
05.2007 - 08.2009
Early Childhood Education & Services - Early Childhood Education
J. Sargeant Reynolds Community College
High School Diploma -
Highland Springs High School