Tanga Brown
Houston,TX
Summary
Experienced Server and Detailer dedicated to enhancing customer experiences and upholding exceptional standards of cleanliness and service quality. Proficient in managing multiple tasks, from meal service in assisted living facilities to high-end car detailing, resulting in improved customer satisfaction and retention. Possesses a diverse skill set including critical thinking, communication, and conflict resolution. Well-prepared to deliver meticulous and efficient service in any customer-oriented role.
Overview
9
9
years of professional experience
Work History
Receptionist/File clerk
Houston Housing Authority
- Managed front desk operations at Houston Housing Authority
- Assisted in file organization and management
- Consistently met project deadlines
- Quickly learned and applied new skills
- Contributed to smooth office operations
- Focused on delivering high-quality results with precision and efficiency
- Streamlined file retrieval, enhancing workflow efficiency
Server/Busser
Landon Ridge Sugarland Assisted Living& Memory care
04.2024 - Current
- Provided meal service to residents, enhancing their dining experience
- Kept dining area clean, adhering to strict hygiene standards
- Took charge of dishwashing tasks, ensuring a sanitary kitchen
- Quickly resolved dining-related issues, improving resident satisfaction
- Contributed significantly to a positive dining atmosphere
Server
Village Of Meyerland
10.2023 - 03.2024
- Served customers efficiently at Village Of Meyerland
- Maintained a clean and organized dining area
- Effectively handled customer complaints
- Improved customer satisfaction by 20%
Courtsey
Randalls
03.2019 - 09.2021
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Detailer
iShine Express Car Wash & Detail
05.2020 - 11.2020
- Oversaw detailing services at iShine Express Car Wash & Detail
- Enhanced customer retention by 15%
- Proficient in high-end car detailing tools
- Addressed and solved intricate detailing challenges
- Contributed to business growth through meticulous work
- Managed high-end car detailing, improving service quality and client satisfaction
Detailer/Lot Attendant
Mister Car Wash
10.2015 - 07.2016
- Developed strong skills in vehicle detailing and lot management
- Solved logistical issues to maximize lot space
- Improved efficiency, leading to increased customer turnaround
- Eager to leverage analytical skills to boost efficiency and exceed targets
- Boosted customer satisfaction by enhancing vehicle detailing precision and speed
Education
Bachelors of science - Audio Production
Full Sail University
Florida 06.2020 - 10 2022
Associates - Medical Assisting
Gary Job Corp
San Marcos 05.2013 - 11 2014
Skills
Time management
Timeline
Server/Busser
Landon Ridge Sugarland Assisted Living& Memory care
04.2024 - Current
Server
Village Of Meyerland
10.2023 - 03.2024
Bachelors of science - Audio Production
Full Sail University
06.2020 - 10 2022
Detailer
iShine Express Car Wash & Detail
05.2020 - 11.2020
Courtsey
Randalls
03.2019 - 09.2021
Detailer/Lot Attendant
Mister Car Wash
10.2015 - 07.2016
Associates - Medical Assisting
Gary Job Corp
05.2013 - 11 2014
Receptionist/File clerk
Houston Housing Authority
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