Passionate with a drive for Excellence Responsible & Persistent with Great leadership skills
Overview
22
years of professional experience
Work History
Office of Mental Health
Office Clerk
12.2021 - 05.2024
Job overview
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Maintained organized files and stocked supplies to support team needs and maximize performance.
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Responded to inquiries from callers seeking information.
Monroe College
Academic Advisor
01.2016 - 01.2017
Job overview
Counsel individuals to help them understand and overcome personal, social, or behavioral problems affecting their educational or vocational situations
Review transcripts to ensure that students meet graduation or college entrance requirements and write letters of recommendation
Provide crisis intervention to students when difficult situations occur at schools
Maintain accurate and complete student records as required by laws, district policies, and administrative regulations
Counsel students regarding educational issues, such as course and program selection, class scheduling and registration, school adjustment, truancy, study habits, and career planning
Monroe College
Senior Admissions Counselor
01.2002 - 01.2016
Job overview
Use computers for various applications, such as database management or word processing
Counsel individuals to help them understand and overcome personal, social, or behavioral problems affecting their educational or vocational situations
Review transcripts to ensure that students meet graduation or college entrance requirements and write letters of recommendation
Provide crisis intervention to students when difficult situations occur at schools
Confer with parents or guardians, teachers, administrators, and other professionals to discuss children's progress, resolve behavioral, academic, and other problems, and to determine priorities for students and their resource needs
Maintain accurate and complete student records as required by laws, district policies, and administrative regulations
Counsel students regarding educational issues, such as course and program selection, class scheduling and registration, school adjustment, truancy, study habits, and career planning
Provide students with information on such topics as college degree programs and admission requirements, financial aid opportunities, trade and technical schools, and apprenticeship programs
Conduct follow-up interviews with counselees to determine if their needs have been met
Refer students to degree programs based on interests, aptitudes, or educational assessments
Interview clients to obtain information about employment history, educational background
Plan and conduct orientation programs and group conferences to promote the adjustment of individuals to new life experiences such as starting college
Education
Monroe College
Bronx County, NY
MBA from Business Administration, Minor in Entrepreneurship
06.2015
University Overview
Norman Thomas High School
New York, NY
High School Diploma from Business
06.1992
University Overview
Skills
Active Listener
Great Clerical & Office skills
Education and Training
Administration and Management
Customer and Personal Service
Team player
Problem Solver
Interests
Reading diverse literature
Timeline
Office Clerk
Office of Mental Health
12.2021 - 05.2024
Academic Advisor
Monroe College
01.2016 - 01.2017
Senior Admissions Counselor
Monroe College
01.2002 - 01.2016
Monroe College
MBA from Business Administration, Minor in Entrepreneurship
Norman Thomas High School
High School Diploma from Business
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