Tangela James-Milstead
Richmond,TX
Summary
Proven Certified Medical Assistant with a strong background in phlebotomy and patient care, demonstrated at Texas Children Hospital. Skilled in HIPAA compliance and inventory management, I excel in delivering compassionate service and improving clinic efficiency. My adaptability and teamwork contribute to positive patient outcomes and operational success.
Overview
35
35
years of professional experience
Work History
Certified Medical Assistant
Texas Children Hospital
01.2000 - Current
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Prepared and administered medications to alleviate patient symptoms.
- Prepared lab specimens for diagnostic evaluation.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Packaged and shipped specimens to central lab daily.
Certified Medical Assistant
Dr. Harold Mullins M.D.
02.1992 - 09.1998
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
Phlebotomist
Ben Taub Hospital - Harris Health System
09.1990 - 03.1991
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
Phlebotomist
VA Medical Center
01.1990 - 09.1990
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Organized daily work based on collection priority.
Education
Certificate - Medical Assistance
Texas College of Medical And Dental Careers
Houston, TX02-1990
High School Diploma -
Forest Brook High School
Houston, TX05-1989
Skills
- HIPAA Compliance
- Immunization Administration
- Reliable team player
- Phlebotomy
- Specimens collection and processing
- Patient Scheduling
- Patient documentation
- Inventory Management
- Customer Service
Timeline
Certified Medical Assistant
Texas Children Hospital
01.2000 - Current
Certified Medical Assistant
Dr. Harold Mullins M.D.
02.1992 - 09.1998
Phlebotomist
Ben Taub Hospital - Harris Health System
09.1990 - 03.1991
Phlebotomist
VA Medical Center
01.1990 - 09.1990
Certificate - Medical Assistance
Texas College of Medical And Dental Careers
High School Diploma -
Forest Brook High School
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