Tangela Williams-Houston
Bradenton,FL
Summary
Dynamic professional with a proven track record in customer relations and small business operations at Paparazzi Accessories. Skilled in relationship building and effective communication, I excelled in enhancing staff morale and fostering a positive work environment. Committed to delivering exceptional service and maintaining confidentiality while managing vital company information.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Owner
Paparazzi Accessories
02.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
- Improved staff morale by organizing recognition programs, acknowledging outstanding contributions and fostering positive work culture.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Administrative Assistant
Riverfront Nursing &Rehab Center
12.2001 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
- Improved staff morale by organizing recognition programs, acknowledging outstanding contributions and fostering positive work culture.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Professional Model
DRC Foundation
06.2015 - 06.2022
- Worked closely with agency representatives to secure casting calls and auditions for reputable brands.
- Exceeded client expectations through punctuality, preparedness, adaptability, and excellent communication skills during assignments.
- Developed strong relationships with clients, consistently receiving positive feedback on performance, leading to repeat bookings.
- Participated in international fashion weeks, representing diverse brands and designers on the runway.
- Collaborated effectively with other models during group shoots and shows for seamless presentations of featured products.
- Supported creative vision by taking direction from photographers regarding poses, expressions, lighting adjustments for achieving desired results.
- Demonstrated commitment to personal growth by attending workshops, networking events within the industry.
- Enhanced brand image by participating in high-profile fashion shows and representing international designers.
- Elevated designer collections by skillfully presenting garments with grace on the runway during high-stakes events.
- Trained new models on industry standards, techniques, and etiquette to ensure professionalism during assignments.
- Posed for photo shoots to showcase clothing designs and accessories.
- Walked runways to introduce new collections.
- Stood for fitting sessions to help designers with clothing size information.
- Worked with hair and makeup artists for beauty campaigns.
- Represented companies and brands at conventions and trade shows to promote products and services.
- Upheld audition and cold-call success rate by adhering to feedback and taking constructive criticism.
Education
Associate of Science - Business
Manatee Technical College
Bradenton, FLGraduate Certificate - Cosmetology
MTI
Bradenton, FL06.1995
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
Certification
Cybersecurity training.
Microsoft training.
Microsoft Word Fundamentals.
Timeline
Owner
Paparazzi Accessories
02.2022 - Current
Professional Model
DRC Foundation
06.2015 - 06.2022
Administrative Assistant
Riverfront Nursing &Rehab Center
12.2001 - Current
Associate of Science - Business
Manatee Technical College
Graduate Certificate - Cosmetology
MTI