Tania Avila
Self Employed Services
Poway,CA
2027
years of professional experience
Experienced beauty professional with comprehensive skills in delivering tailored hairstyling services. Known for enhancing client experience through innovative techniques and consistent quality. Reliable team player who adapts to changing needs and fosters collaborative environment.
Work History
Hair Stylist
- Provided personalized hair consultations to assess client preferences and needs.
- Executed a variety of haircutting techniques to achieve desired styles and outcomes.
- Maintained cleanliness and organization of salon stations and tools to ensure safety standards.
- Assisted clients with product recommendations for at-home hair care routines.
- Collaborated with team members to streamline appointment scheduling and enhance customer service experience.
- Developed expertise in current hair trends and techniques through continuous education and training sessions.
- Mentored junior stylists on best practices for client engagement and technical skills enhancement.
- Implemented process improvements that increased client retention and satisfaction rates within the salon environment.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Billing Administrator
3 Years 9 Months- Processed invoices accurately and timely to ensure seamless billing operations.
- Maintained billing records and documentation, supporting compliance with company policies.
- Assisted in resolving customer inquiries regarding billing discrepancies effectively.
- Collaborated with team members to streamline billing workflows for improved efficiency.
- Developed customized invoicing templates to meet unique client requirements, enhancing overall customer satisfaction.
Hairstylist
11 Years 9 Months- Delivered personalized hairstyling services to diverse clientele, enhancing customer satisfaction.
- Maintained up-to-date knowledge of hair trends and techniques through ongoing education and research.
- Utilized advanced styling tools and products to achieve desired results for clients.
- Developed strong client relationships through effective communication and tailored consultations.
Hair Salon Manager
6 Years 1 Month- Oversaw daily salon operations, ensuring high-quality customer service and satisfaction.
- Managed staff schedules, optimizing team performance and service efficiency.
- Trained and mentored new stylists on procedures and best practices.
- Implemented inventory management systems to track supplies efficiently.
- Conducted performance evaluations, providing constructive feedback for growth.
- Resolved customer complaints promptly, maintaining positive salon reputation.
- Analyzed sales trends to inform staffing decisions and promotional efforts.
- Enhanced client satisfaction by providing exceptional customer service and addressing concerns promptly.
- Managed financial aspects of the business, including budgeting, payroll, and expense tracking.
- Provided guidance to stylists on advanced color techniques, enhancing their skill set and service offerings.
- Recruited and hired top talent to maintain a skilled and diverse team of stylists.
- Conducted performance evaluations for staff members, offering constructive feedback and setting goals for improvement.
- Implemented safety protocols to maintain a clean and sanitary environment for clients and staff alike.
- Boosted staff productivity with regular training sessions on latest hair trends and techniques.
Education
Cosmetologist
High School Diploma
Skills
Payment tracking
Professional ethics
Invoice processing
Accounts receivable management
Bookkeeping
Friendly
positive attitude
Teamwork and collaboration
Time management
Problem-solving
Flexible and adaptable
Dependable and responsible
Multitasking Abilities
Timeline
Billing Administrator
Avila Cleaning
01.2023 - CurrentRead More
Hairstylist
Self Employed Services
01.2015 - CurrentRead More
Hair Salon Manager
Great Clips Salon
03.1998 - 04.2004Read More
Hair Stylist
Regis Hair Salon
2004 - 05.2013Read More
Poway Beauty Academy of Hair Design
Cosmetologist
Read More
Poway High School
High School Diploma
Read More