Tania Corona
Chicago
Summary
Lead Clinic Coordinator with a proven track record of supporting senior management through organizational and communication skills. Abilities in public speaking and creative problem-solving, complemented by a solid foundation in computer techniques. Committed to fostering teamwork and collaboration while continuously seeking opportunities for professional growth and skill enhancement. Passionate about driving clinic efficiency and enhancing patient care through innovative solutions.
Overview
10
10
years of professional experience
Work History
Lead Clinic Coordinator
Rush University Medical Center
09.2022 - Current
- Set appointments for patients and reached out to reschedule appointments due to provider availability.
- Implemented process improvements to enhance patient flow and reduce no-shows.
- Developed training materials for staff onboarding and ongoing education initiatives.
- Enhanced clinic efficiency by coordinating staff schedules, ensuring optimal coverage during peak hours.
- Assisted in hiring new clinic staff members, conducting interviews and evaluating candidates based on skills and cultural fit within the team dynamic.
- Reviewed weekly copay reports to identify collection performance and generated improvement strategies for low percentages.
Clinic Coordinator
Rush University Medical Center
12.2018 - 09.2022
- Perform activities in a multispecialty clinic including scheduling, message taking, greet and acknowledge patients throughout the check-in and check-out process for 28+ specialties and 40+ providers, manage referrals, document scanning, faxes for all specialties and rescheduling appointments.
PBC Collections Agent and Sales Representative
Total Finance
07.2018 - 11.2018
- Collected car and insurance payments using computer software systems.
- Made appointments, and answered 50-150 phone calls a day pertaining to car and insurance deals.
Shift Manager
Raising Canes
08.2017 - 07.2018
- Collected payments, balanced cash drawers before and after every shift, took orders, created employee schedules and trained new hires.
Contract Specialist and Manager
Martin's Construction
03.2016 - 07.2017
- Answered phone calls pertaining to construction project deals, met with customers, created contracts, and handled down-payments for construction projects.
Education
High School Diploma -
Lane Technical College Prep
Chicago, IL06-2017
Medical Sciences
Dominican University
River Forest, ILSkills
- Meticulous attention to detail
- Familiarity with clinic operations
- Efficient workflow management
- Team leadership
- Diverse perspective analysis
- HIPAA compliance
- Patient confidentiality
- Insurance verification
- Organized scheduling coordination
Languages
Spanish
Native or Bilingual
Timeline
Lead Clinic Coordinator
Rush University Medical Center
09.2022 - Current
Clinic Coordinator
Rush University Medical Center
12.2018 - 09.2022
PBC Collections Agent and Sales Representative
Total Finance
07.2018 - 11.2018
Shift Manager
Raising Canes
08.2017 - 07.2018
Contract Specialist and Manager
Martin's Construction
03.2016 - 07.2017
High School Diploma -
Lane Technical College Prep
Medical Sciences
Dominican University