Tania Higgins
New Windsor,NY
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Night Operations Supervisor
Lowe's Home Centers, LLC
09.2022 - 09.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives, and communication goals.
- Achieved results by working with staff to meet established targets.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Night Stocker
Lowe's Home Centers, LLC
02.2019 - 09.2022
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Unloaded arriving product stock and moved to store display areas.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Stayed current on available products, store promotions, and customer service policies to better serve shoppers.
- Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
- Maintained neat, organized stockroom free of hazards.
- Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
Business Owner
Grizzly Gates And Kennels
10.2016 - 02.2019
- Chose appropriate lumber and supplies for [Number] projects based on wood species, project type, client needs and budgets.
- Measured and cut materials in adherence to schematic drawings.
- Completed general finish work and sanding.
- Reviewed job specifications to determine necessary tools and materials.
- Proactively managed projects to obtain [Number]% customer satisfaction for custom work.
- Compared and matched color, grain and texture to select wood, veneer and laminate materials.
- Built products tailored to meet needs and specifications of clients.
- Followed drawings and measurement specifications to accurately construct products.
- Attached hardware such as handles, knobs and hinges to connect and complete pieces.
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
Automotive Detailer
The Motorcoach Store
12.2012 - 07.2014
- Vacuumed interiors of vehicles to remove dirt and debris.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Washed, waxed, and buffed vehicle bodies for professional shine.
Automotive Mechanic
Meza's Auto Repair, LLC
05.2006 - 12.2012
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Changed vehicle oil and replaced filter.
- Utilized diagnostic equipment to evaluate mechanical problems in vehicles.
- Test drove vehicles to determine problems and test repairs.
- Inspected vehicles and evaluated condition of systems, equipment, lights, and accessories.
- Assessed vehicle maintenance status and completed needed service.
- Maintained functionality and reliability of engines, machines, and systems through regular diagnostic checks.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Ordered repair parts quickly to prevent delays in projects and repair work.
Education
GED -
Manatee Technical College
Bradenton, FL2013
Skills
- Equipment Operations
- Business Administration
- Financial Management
- Production Operations
- Operate Forklift
- Heavy Equipment Operation
- Stock Management
- Basic Repairs
- Shipping Operations
- Staging and Sorting
- Receiving Procedures
- Mechanical Maintenance and Repair
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Night Operations Supervisor
Lowe's Home Centers, LLC
09.2022 - 09.2023
Night Stocker
Lowe's Home Centers, LLC
02.2019 - 09.2022
Business Owner
Grizzly Gates And Kennels
10.2016 - 02.2019
Automotive Detailer
The Motorcoach Store
12.2012 - 07.2014
Automotive Mechanic
Meza's Auto Repair, LLC
05.2006 - 12.2012
GED -
Manatee Technical College
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