TANIA MCCRAY
Temple Hills,MD
Summary
Detail oriented professional with excellent communication, time management and creative thinking skills. Aiming to leverage my abilities to successfully fill a vacancy at your company.
Overview
10
10
years of professional experience
Work History
Assistant Property Manager
CubeSmart Self Storage
05.2023 - Current
- Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
- Complete daily walkthrough of property.
- Work independently and with a team to provide rental services to the public.
- Meet monthly goal/ metrics
- Perform lock checks and show units to customers.
- Monitored building maintenance and repairs, coordinated with contractors to ensure completion of tasks.
- Complete banking deposits and make courtesy calls for late payments.
- Handled complaints from tenants regarding maintenance issues and resolved them promptly.
Department of Health — MaximHealthcare Staffing/Contract
Washington DC
01.2022 - 02.2023
- Deliver medical supplies and documents to emergency response facilities in Washington DC
- Scan Covid medical specimens that are forwarded to LabCorp
- Creating test kits for public health facilities and testing sites
- Set up, maintained and varied sterility of lab equipment and tools
- Assessed vitals while adhering to PPE requirements and other restrictions
- Reported positive and negative cases according to established protocols and reporting mandates
Sales Associate
Panera Bread
Clinton, MD
10.2019 - 09.2022
- Exceptional capabilities in interpersonal communication and creating customer connections.
- Follow recipes for food prep and stored items in designated areas under the right temperature.
- Operation of cash register POS System in the front of house and drive-thru.
- Barista duties such as preparing drink & food orders throughout the store.
- Train employees to work the variety of stations in the establishment.
- Handle phone orders and ensure payments are completed over the phone.
Crew Leader
Burger King
Washington DC
04.2015 - 07.2020
- Supervise entry level staff
- Coordinate shift schedules
- Worked productively as lead or helping team member to drive customer satisfaction.
- Enforce company policies and procedures
- Provided technical support to crew members when operating machinery or equipment.
Teller
ChexTop
Maryland
04.2019 - 10.2019
- Assist customers with their banking and borrowing needs upon loan approval.
- Establish and maintain relationships with customers, employees, public interest groups, ect.
- Provide knowledge and services to customers who need further assistance.
- Implement marketing strategies to promote the brand and increase customer volume.
- Answer phone calls about bank products for new and existing customers, and complete phone verifications.
Education
High School Diploma -
Crossland High School
Temple Hills, MD05.2014
Some College (No Degree) - Concentration in project management
Strayer University
Suitland, MDSkills
- Logistics
- Customer Service
- Microsoft Office 365
- Inventory Management
- Issues Resolution
- Time Management
- Problem Solving
- Effective Communication
- Team Leadership/Moral Building
References
Available upon request
Timeline
Assistant Property Manager
CubeSmart Self Storage
05.2023 - Current
Department of Health — MaximHealthcare Staffing/Contract
01.2022 - 02.2023
Sales Associate
Panera Bread
10.2019 - 09.2022
Teller
ChexTop
04.2019 - 10.2019
Crew Leader
Burger King
04.2015 - 07.2020
High School Diploma -
Crossland High School
Some College (No Degree) - Concentration in project management
Strayer University