Tania Melara Diaz
Benton,AR
Summary
Highly productive professional with expertise in order management, customer service, and time management. Excellent communication and problem-solving skills ensure seamless customer satisfaction.
Overview
5
5
years of professional experience
Work History
To-Go Specialist
Texas Roadhouse Restaurant
Benton, AR
02.2021 - Current
- Provided menu information and answered questions regarding food item ingredients and preparation methods
- Processed and handled payments for take-out orders with accuracy and efficiency through the use of POS systems and credit card machines.
- Performed opening duties including setting up workstations with required supplies and equipment.
- Greeted customers in a friendly manner and took orders for to-go items.
- Verified accuracy of all orders before packing them into bags or containers for take-out.
- Communicated effectively with co-workers regarding new specials or changes in menu items.
- Maintained cleanliness of the restaurant by wiping tables, sweeping floors, cleaning windows, counters and other surfaces as needed.
- Prepared workstations with ingredients and tools to increase efficiency.
- Collaborated with team to deliver timely service of items.
Kitchen Staff Member
Burger King
Benton, AR
07.2019 - 01.2021
- Followed health and safety guidelines for food preparation and service.
- Maintained cleanliness of work areas throughout shift.
- Cooked meals or specialty items in cooperation with the rest of the kitchen staff.
Education
High School Diploma -
Benton High School
Benton, AR05-2021
Skills
- Goal-Oriented
- Multitasking
- Menu knowledge
- Attention to Detail
- Quick Learner
- Order Accuracy
- Adaptability and Flexibility
- Problem-solving abilities
Languages
Spanish
Native/ Bilingual
Timeline
To-Go Specialist
Texas Roadhouse Restaurant
02.2021 - Current
Kitchen Staff Member
Burger King
07.2019 - 01.2021
High School Diploma -
Benton High School
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