
Dedicated bilingual (English/ Spanish) customer service and receptionist professional with experience in healthcare and community services. Skilled in patient registration, front desk operations, and assisting diverse populations, including individuals experiencing homelessness.
Knowledgeable in HIPAA
compliance and Epic systems, with strong communication, organization, and multitasking abilities
Provide safe and reliable
transportation services to a diverse range of customers
• Deliver excellent customer
service through professionalism and communication
• Manage time efficiently
and navigate using GPS systems
• Maintain a clean, safe, and comfortable vehicle
Greeted clients and
maintained a welcoming front desk environment
• Assisted individuals experiencing homelessness with housing and resources
• Communicated with
English- and Spanish-speaking clients
• Scheduled appointments and maintained organized records
• Collaborated with staff to
ensure timely client support
Registered patients and collected demographic and insurance information
• Explained HIPAA policies
and maintained strict confidentiality
• Checked patients in and
verified documentation
• Used Epic system for scheduling and patient records
• Assisted both English- and
Spanish-speaking patients