Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tania Perez

Boston,MA

Summary

Dedicated bilingual (English/ Spanish) customer service and receptionist professional with experience in healthcare and community services. Skilled in patient registration, front desk operations, and assisting diverse populations, including individuals experiencing homelessness.

Knowledgeable in HIPAA

compliance and Epic systems, with strong communication, organization, and multitasking abilities

Overview

2027
2027
years of professional experience

Work History

Driver

Uber
Boston, MA
2024 - Current

Provide safe and reliable

transportation services to a diverse range of customers

• Deliver excellent customer

service through professionalism and communication

• Manage time efficiently

and navigate using GPS systems

• Maintain a clean, safe, and comfortable vehicle

Customer Service Receptionist

HomeStart
Boston, MA
2022 - 2024

Greeted clients and

maintained a welcoming front desk environment

• Assisted individuals experiencing homelessness with housing and resources

• Communicated with

English- and Spanish-speaking clients

• Scheduled appointments and maintained organized records

• Collaborated with staff to

ensure timely client support

Customer Service / Patient Registration Representa

Upham's Corner Health Committee
Boston, MA
2020 - 2022

Registered patients and collected demographic and insurance information

• Explained HIPAA policies

and maintained strict confidentiality

• Checked patients in and

verified documentation

• Used Epic system for scheduling and patient records

• Assisted both English- and

Spanish-speaking patients

Education

No Degree -

Olive-Harvey College
Chicago, IL

High School Diploma -

Roosevelt High School
Chicago, IL
07.2007

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record

Timeline

Driver

Uber
2024 - Current

Customer Service Receptionist

HomeStart
2022 - 2024

Customer Service / Patient Registration Representa

Upham's Corner Health Committee
2020 - 2022

No Degree -

Olive-Harvey College

High School Diploma -

Roosevelt High School