Tania H Perez Gonzalez
Miami,FL
Summary
Proven leader with extensive experience in the medical field, notably at Light of Hope Medical Center, where I spearheaded initiatives that significantly enhanced operational efficiency and patient satisfaction. Expert in data analysis and team leadership, I excel in driving business development and risk management strategies, achieving notable improvements in financial performance and staff competency. Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills. Adaptable Manager offers many years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Manager Medical Field
Light of Hope Medical Center
Miami, FL
01.2015 - Current
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Administered employee discipline through verbal and written warnings.
- Delegated work to staff, setting priorities and goals.
- Structured HR consulting services to support clients during organizational developments and changes.
General Manager
Light of Hope Behavior Therapy
Miami, FL
01.2015 - Current
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Developed marketing strategies designed to increase brand awareness within target markets.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Created schedules and monitored payroll to remain within budget.
- Administered employee discipline through verbal and written warnings.
General Manger
Lenin and Daughter Home Services
Miami, FL
01.2018 - 02.2019
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Developed and implemented clinical policies and procedures to ensure compliance with regulatory standards.
- Coordinated patient care activities, including assessments, treatments and evaluations of patients' progress.
- Monitored quality assurance initiatives in order to improve patient outcomes.
- Provided staff education on current trends in clinical practice.
- Analyzed data from reports related to clinical services, including patient satisfaction surveys.
- Established performance objectives and evaluated staff performance regularly.
- Developed and implemented policies and procedures for the rehabilitation department.
- Created a comprehensive system to track patient progress, outcome measurements, and quality assurance data.
- Conducted regular staff meetings to review performance objectives and provide feedback on individual and team performance.
- Reviewed medical records of incoming patients to determine best course of treatment plan.
- Worked closely with insurance companies regarding authorization requests for therapies or equipment needs.
Education
Master of Science - Psichologist
School Medicine
Cuba06-2008
Skills
- Data analysis
- Risk management
- Business administration
- Team leadership
- Budget control
- Staff training and development
- Negotiation
- Business development
- Contract negotiations
- Customer experiences
- Skilled negotiator
- Dealership management
- Staff training/development
- Quality management
- Communication skills
- Negotiation skills
Languages
English
Professional
Spanish
Full Professional
Timeline
General Manger
Lenin and Daughter Home Services
01.2018 - 02.2019
Manager Medical Field
Light of Hope Medical Center
01.2015 - Current
General Manager
Light of Hope Behavior Therapy
01.2015 - Current
Master of Science - Psichologist
School Medicine
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