Tania Rangel Cortes
Las Vegas,USA
Summary
Accomplished Food & Beverage Server and Manager with 8+ years of Proven track record in restaurant and lounge management, VIP services, event coordination, and guest relations. Adept at hosting high-profile clientele, managing large-scale events, driving revenue through innovative promotions, and upselling. Strong leadership, communication, and cross-departmental collaboration abilities. Proficient in OpenTable, InfoGenesis POS, TripAdvisor, and Microsoft Oce Suite.experience in high-volume, fast-paced hospitality environments. Energetic and experienced restaurant professional with a background in both management and serving. passionate about creating memorable dining experiences. Skilled at multitasking in fast-paced environments, connecting with guests, and delivering top notch service with a positive attitude.
Overview
9
9
years of professional experience
Work History
Server
Bootlegger
Las Vegas
02.2026 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and retention.
- Collaborated with kitchen staff to streamline order delivery, enhancing overall dining experience.
- Managed cash transactions accurately, maintaining accountability for daily sales and tips.
- Served food and beverages promptly with focused attention to customer needs.
Manager
Charcoal Steak house
Las Vegas, NV
06.2025 - 02.2026
- Supervised daily restaurant operations for a high-volume establishment, ensuring smooth workflow and exceptional customer service.
- Resolve customer complaints promptly, enhancing satisfaction and loyalty.
- Streamlined kitchen and front-of-house workflows, improving service speed and practices.
- Analyzed operational performance and implemented improvements that boosted revenue and optimized team productivity.
- Santa Fe Station Casino
General Manager
Fresco Italiano
Las Vegas, NV
06.2021 - 06.2025
- Promoted through multiple roles from Hostess to Server, Assistant Manager, and ultimately General Manager due to consistent performance and leadership.
- Lead daily operations for a high-volume fine dining restaurant with 37+ employees, including the main dining room, private dining, and lounge bar areas.
- Collaborate with back-of-house teams, assisting chefs on the expo line multiple times weekly to ensure quality and efficiency.
- Manage front- and back-of-house operations, including team scheduling, ordering, payroll, and OpenTable reservations.
- Coordinate strategic event planning and BEO execution for VIP guests, casino hosts, hotel executives, and large-scale conventions.
- Drive employee engagement and training, resulting in enhanced team morale, guest satisfaction, and profitable operations.
- Westgate Resort & Casino
Hostess / Server / Assistant Manager
Fresco Italiano
Las Vegas, NV
11.2017 - 06.2021
- Began as Hostess and quickly advanced to Server, then Assistant Manager before being promoted to General Manager.
- Greeted and seated guests warmly, handled complaints professionally, and maintained detailed menu knowledge.
- Provided friendly and efficient service to 50+ guests per shift, consistently receiving positive feedback.
- Collaborate effectively with BOHand FOH to ensure smooth service.
- Upsold daily specials, increasing average table revenue by 15%.
- Maintain accuracy in order-taking and attention to detail in service.
- Supported FOH and BOH operations while assisting servers and floor management during busy periods.
- Supervised daily operations, including merchandise receiving, inventory control, product ordering, and payroll monitoring.
- Westgate Las Vegas Resort
Customer Service Advocate
Rapid Cash
Las Vegas, NV
04.2017 - 06.2021
- Delivered top-tier customer service while managing financial transactions, resolving inquiries, and opening/closing store procedures.
- Ensured compliance with company policies and regulatory requirements while promoting products through suggestive selling.
- Maintained a professional, friendly demeanor and up-to-date training in industry standards.
Education
High School Diploma -
Rancho High School
Las Vegas, NVSkills
- Strong work ethic
- Exceptional customer service
- Conflict Resolution
- Guest engagement
Timeline
Server
Bootlegger
02.2026 - Current
Manager
Charcoal Steak house
06.2025 - 02.2026
General Manager
Fresco Italiano
06.2021 - 06.2025
Hostess / Server / Assistant Manager
Fresco Italiano
11.2017 - 06.2021
Customer Service Advocate
Rapid Cash
04.2017 - 06.2021
High School Diploma -
Rancho High School