Tania Dayanara Eguino Martinez
Phoenix,AZ
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
8
8
years of professional experience
Work History
Barista Trainer
Starbucks
09.2022 - Current
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
WAREHOUSE ASSOCIATE (FLEX)
Amazon
05.2022 - 04.2024
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Performed inventory control, such as counting, and stocking merchandise.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Consistently lifted materials weighing as much as 50 pounds.
CUSTOMER SERVICE REPRESENTATIVE
Waste Management
07.2021 - 01.2022
- Responded to customer requests for products, services, and company information.
- Responded proactively and positively to rapid change.
- Investigated and resolved customer inquiries and complaints quickly.
- Educated customers about billing, payment processing and support policies and procedures.
LEAD TEACHER/ASSISTANT DIRECTOR
Nana's Place Preschool and Academy
09.2017 - 09.2019
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Organized rooms in line with current educational thinking to maximize educational opportunities for students.
- Created and developed lesson plans to meet students' academic needs.
Education
Bachelor of Arts - Communications
Arizona State University
Tempe, AZ05-2026
ASSOCIATE IN ARTS - LIBERAL STUDIES
CENTRAL ARIZONA COLLEGE
Casa Grande, AZ12.2023
High School -
APOLLO HIGH SCHOOL
Glendale, AZ05.2018
Skills
- Established training foundation
- Effective sales techniques
- Account maintenance
- Appointment coordination
- Proficient in resolving complaints
- Team leadership
- Expertise in admission protocols
- Spanish fluency
Languages
Spanish
Native or Bilingual
Timeline
Barista Trainer
Starbucks
09.2022 - Current
WAREHOUSE ASSOCIATE (FLEX)
Amazon
05.2022 - 04.2024
CUSTOMER SERVICE REPRESENTATIVE
Waste Management
07.2021 - 01.2022
LEAD TEACHER/ASSISTANT DIRECTOR
Nana's Place Preschool and Academy
09.2017 - 09.2019
Bachelor of Arts - Communications
Arizona State University
ASSOCIATE IN ARTS - LIBERAL STUDIES
CENTRAL ARIZONA COLLEGE
High School -
APOLLO HIGH SCHOOL
Similar Profiles
Bianca KeatonBianca Keaton
Barista at StarbucksBarista at Starbucks
Sofie MiuraSofie Miura
Shift Supervisor at StarbucksShift Supervisor at Starbucks
Haley LongHaley Long
Barista at StarbucksBarista at Starbucks