HR representative with over 5 years of experience in onboarding, data accuracy, and employee support. Proficient in managing HRIS systems and facilitating new hire processes to improve onboarding efficiency and employee satisfaction.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
Blue Cross Blue Shield of South Carolina
08.2024 - Current
Vital Records Specialist
Elkhart County Government Vital Records Department
01.2022 - 07.2023
High volume calls from customers, funeral homes, etc. to verify details, answering questions regarding death/life certificates and general information
Greet incoming customers entering health department and thank exiting customers
Accept and process birth/life certificate application requests. Scan and secure certificate requests.
Accept payments for certificates
Print birth/death certificates upon request with a high degree of accuracy
Verify data on all certificates for accuracy and correct discrepancies
Employment ended with the Elkhart County Vital Records Department due to relocating to Columbia, South Carolina in July, 2023
Administrative Assistant/Receptionist
Ray Giudice PC Trial Lawyers
04.2014 - 02.2018
Greeted clients and visitors over the telephone and in person using a multi-line phone system
Scheduled meetings for attorneys using Microsoft Outlook
Set up new client intakes for attorneys
Requested medical bills and medical records
Filed all client paperwork and court documents in their files
Kept reception area clean and tidy
Managed attorneys’ calendar
Human Resources Coordinator
Rockdale County Talent Management
03.2010 - 06.2013
Entered new employee onboarding information, including personnel, payroll, and tax data, into ADP HRIS to ensure accurate and timely integration of new hires
Processed employee salary changes in ADP HRIS to maintain up-to-date compensation records and support payroll accuracy
Entered and updated employee direct deposit information
Processed employee separation processes
Oversaw employee records retention procedures to ensure compliance with legal requirements and facilitate efficient record retrieval
Facilitated and managed HR front desk and the switchboard
Reference verifications
Education
High School Diploma -
Washington High School
South Bend, IN
Skills
Billing support
Document management
Record retention
Scheduling appointments
Scheduling and calendar management
Appointment setting
Effective communication
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft Outlook
Customer service
Quality assurance
Team collaboration
Attention to detail
Time management
Problem solving
Effective communication
Strong interpersonal skills
Filing
HIPAA Policy
Quality assurance
Languages
American Sign Language
Elementary
Timeline
Administrative Assistant
Blue Cross Blue Shield of South Carolina
08.2024 - Current
Vital Records Specialist
Elkhart County Government Vital Records Department