Tanika Aranda
Clifton Heights,PA
Summary
Detail-oriented professional with expertise in financial transactions, cash handling, customer service, and fraud detection. Proven ability to maintain accuracy and build client trust through effective communication and problem-solving. Strong time management skills enhance operational efficiency and foster positive customer experiences.
Overview
9
9
years of professional experience
Work History
Assistant General Manager
Wendys Restaurant
Paoli, Pennsylvania
02.2022 - Current
- Managed daily operations, delivering professional and efficient customer service in high-volume environment to enhance customer satisfaction.
- Handle cash and customer transactions while following established procedures for accuracy, security, and accountability.
- Train, coach, and supervise employees on customer service, operational procedures, and company expectations.
- Maintained accurate records and documentation to support smooth daily operations and compliance.
- Coordinated monthly budgets and managed profit and loss to achieve desired margin targets consistently.
Store Associate
Aldi Foods
Lansdowne, Pennsylvania
10.2020 - 04.2021
- Operated cash register and processed customer transactions efficiently.
- Maintained cleanliness and safety standards throughout the store.
- Performed daily opening and closing procedures for store operation.
- Conducted inventory counts and reported discrepancies to management.
- Identified problems or discrepancies in inventory levels and notified supervisor accordingly.
Server Assistant Manager
Waverly Heights
Gladwyne, Pennsylvania
09.2018 - 05.2020
- Supervised daily operations and managed staff schedules at the dining facilities.
- Assisted in training new employees to ensure high service standards.
- Coordinated with kitchen staff to optimize food presentation and delivery.
- Facilitated team meetings to discuss service improvements and staff feedback.
- Scheduled maintenance activities for equipment and facilities in order to maintain cleanliness standards.
- Organized special events such as banquets, parties or buffets for customers according to their requirements.
Client Relations Specialist
David’s bridal
Springfield, PA
09.2017 - 07.2019
- Managed client inquiries to ensure exceptional customer service experiences.
- Coordinated appointments for fittings and consultations with clients.
- Assisted clients in selecting bridal attire and accessories for special occasions.
- Managed multiple projects simultaneously while meeting tight deadlines without compromising quality standards.
- Helped customers open accounts, make deposits, update information, and carry out range of routine actions.
Education
West Philadelphia High School
Philadelphia, PASkills
- Budget management
- Operational efficiency
- Staff development
- Customer relations
- Effective communication
Timeline
Assistant General Manager
Wendys Restaurant
02.2022 - Current
Store Associate
Aldi Foods
10.2020 - 04.2021
Server Assistant Manager
Waverly Heights
09.2018 - 05.2020
Client Relations Specialist
David’s bridal
09.2017 - 07.2019
West Philadelphia High School