Tanille Keefer
Maricopa,AZ
Summary
Productive, dependable secretary that offers 8+ years of successful clerical support, including call reception, schedule coordination, and file management. Well-versed in composing and editing correspondence and drafting clerical reports. Strong command of recordkeeping fundamentals with proven history of supporting accounting functions and billing. Skilled communicator and problem-solver with the adaptability to handle changing demands. Hardworking, reliable and focused on going above and beyond to support team and serve customers. Motivated to continue to grow as a professional.
Overview
9
9
years of professional experience
Work History
Secretary
Episcopal Church of Our Savior
North Platte, NE
06.2020 - 04.2022
- Received and screened telephone calls, visitors, and incoming correspondence
- Composed and proofread correspondence, reports, and confidential documents
- Accepted deliveries and registered mail in accordance with internal policies and supervisory direction
- Maintained office records detailing budget information, employee time cards, and purchase orders
- Documented payments and expenses to keep financial records current and paid the church bills on-time
- Updated office calendar with new meetings, events and appointments to avoid overbooking
- Handled day-to-day needs and special projects with good multitasking and research skills.
Business Owner
North Platte Lounge
North Platte, NE
03.2013 - 05.2020
- Built successful business from ground up using business acumen and industry-specific knowledge
- Reviewed operational records and forecasted trends to successfully manage both income and expenses.
- Formed business relationships and partnerships with companies and suppliers.
- Managed employees, scheduled shifts, determined and provided training needs, and conducted performance reviews
- Resolved problems, provided open communication, and recommended discipline and terminations
- Facilitated new orders, exchanges, and returns to meet customers' needs
- Provided solutions, recommendations, and replacements with empathy and positive feedback
- Issued refunds, merchandise exchanges, and price adjustments in compliance with company policies
- Answered inbound calls to greet and assist customers with various needs and questions also resolve customers' problems
- Trained and mentored employees and teams on sales and customer service techniques.
Education
Associates Degree - Criminal Justice
Perdue University
Lincoln, NEHigh School Diploma - General
North Platte High School
North Platte, NESkills
- Multitasking
- Quickbooks
- Accounts receivable / payable
- Office Administration
- Customer Relations
- Complex Problem-Solving
Timeline
Secretary
Episcopal Church of Our Savior
06.2020 - 04.2022
Business Owner
North Platte Lounge
03.2013 - 05.2020
Associates Degree - Criminal Justice
Perdue University
High School Diploma - General
North Platte High School
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