Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tanique Fearon

Nampa,ID

Summary

Dynamic professional with extensive experience as a Secretary at Stone Wall Insurance Agent, excelling in customer service and organization. Proven ability to enhance communication and streamline processes, resulting in improved efficiency. Skilled in managing multiple priorities and maintaining digital filing systems, ensuring timely support and superior client experiences.

Overview

2
2
years of professional experience

Work History

Secretary

Stone Wall Insurance Agent
08.2023 - 06.2025
  • Managed scheduling and appointment coordination for executives, ensuring efficient time management.
  • Facilitated communication between departments, enhancing collaboration and information flow.
  • Organized and maintained electronic filing systems, improving document retrieval efficiency.
  • Assisted in preparation of meeting materials, ensuring timely distribution to stakeholders.

Virtual Assistant

KAS
03.2023 - 10.2024
  • Managed scheduling and calendar coordination for multiple executives to optimize time management.
  • Answer an average of 300 calls and email each day, addressing customer inquiries, solving problems and providing product information.
  • Maintained organized digital filing systems, enhancing accessibility of critical documents for team members.
  • Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.
  • Managed multiple priorities effectively under tight deadlines while remaining detail-oriented throughout each task.
  • Managed CRM input, exports and clean up.

Education

Excelsior High School
Jamaica

Skills

  • Customer service
  • Verbal and written communication
  • Sales Knowledge
  • Organization

Timeline

Secretary

Stone Wall Insurance Agent
08.2023 - 06.2025

Virtual Assistant

KAS
03.2023 - 10.2024

Excelsior High School

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