Tanis Holland
Anchorage
Summary
Highly driven professional with years of experience in sales, and managing relationships with clients as well as vendors. Demonstrated history of customer service excellence, team building skills, and strategic planning. Applies collaborative and analytical approach to leadership, fostering a supportive and goal oriented environment. Accomplished at employing diverse sales tactics for a number of products and services.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Real Estate Agent
Precision Home Group
08.2020 - 02.2022
- Developed and maintained relationships with over 3,000 potential clients through networking, postcards and cold calling.
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Represented buyers and sellers of developed and undeveloped properties, achieving over $1.5 million in sales within my first year.
- Assisted clients in financial planning for purchase.
- Reviewed market research data and changed sales plans accordingly.
- Negotiated, facilitated and managed real estate transactions.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Maintained connections with clients to encourage repeat business and referrals.
- Advertised client properties through websites, social media and real estate guides which reached thousands of views online, yielding offers within days.
- Communicated with clients to understand property needs and preferences.
- Presented purchase offers to sellers for consideration.
Leasing Specialist
PacRim Properties, LLC
04.2018 - 08.2020
- Worked with property managers to maintain market readiness and facilitate smooth transitions.
- Set appointment times and showed apartments to potential tenants and answered questions regarding community.
- Planned, scheduled, and coordinated general maintenance, major repair, and remodeling for rental property.
- Developed and implemented resident activities and identified problem vacancies.
- Reviewed aged vacancies, market-ready apartments, models to complete and update market surveys.
- Pleasantly greeted visitors to office, asked questions and offered assistance.
- Kept accurate records of all resident and tenant correspondence.
- Drafted comprehensive marketing and leasing plans.
- Answered phone calls and emails and responding to questions from prospects as well as tenants quickly and effectively.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Trained leasing professionals on regulatory requirements, company policies and office procedures.
- Resolved conflicts between tenants regarding noise, encroachments and parking.
- Collected, completed and processed lease applications.
- Performed background checks on over 700 apartment applicants.
- Planned, scheduled, and coordinated general maintenance, major repair, and remodeling for rental property.
- Collected rental, deposit, and laundry payments.
Sales Associate
Bath & Body Works
06.2016 - 08.2017
- Demonstrated and explained products, methods, and incentives in order to persuade potential customers to purchase from us.
- Set up and maintained neat displays and demonstration areas to attract attention of prospective buyers.
- Suggested specific products based on buyers needs, then assisted with payment and restocking.
Education
Health Sciences & Business
University of Alaska Anchorage
Anchorage, AKHigh School Diploma -
West Anchorage High School
Anchorage, AK05.2016
Skills
- Business processes and procedures
- Knowledge of Fair housing policies
- Sales processes
- Guest/Customer complaint resolution
- Property Inspections
- Team Building
- Lead Generation
- Conducting meetings
- Property performance reporting
- Analytical problem solver
- Sales presentations
- Innovative marketing strategist
- Strong organizational skills
- Client-oriented
- Expert closer
- Contract Negotiation
Affiliations
- National Association of Realtors
- Alaska Multiple Listing System
- Alpha Sigma Phi
Certification
- Licensed Realtor, August 2020 - February 2022
- EMT Cert., December 2017 - December 2018
- ETT Cert., December 2015 - December 2017
- CPR & AED, November 2013 - November 2015
Timeline
Real Estate Agent
Precision Home Group
08.2020 - 02.2022
Leasing Specialist
PacRim Properties, LLC
04.2018 - 08.2020
Sales Associate
Bath & Body Works
06.2016 - 08.2017
Health Sciences & Business
University of Alaska Anchorage
High School Diploma -
West Anchorage High School
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