Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tanisa Nanhak

Bedford,TX

Summary

Dedicated Customer Service Rep/Leasing Agent with 5+ years of expertise in increasing customer satisfaction and resolution efficiency. Overseeing day to day operations of commercial and residential buildings while resolving tenant issues promptly.

Overview

4
4
years of professional experience

Work History

Apartment Leasing Agent

BGC
4500 Mercantile Plaza, Fort Worth Tx
05.2024 - Current
  • Assisted potential residents in property viewings and lease signings, ensuring a positive first impression.
  • Managed leasing office operations, addressing inquiries and maintaining organized records efficiently.
  • Conducted market research to assess competitive pricing and improve leasing strategies for optimal occupancy rates.

Financial Care Representative

Radius Global Solutions
7505 Metro Blvd, Suite 400, Edina, MN 55439
10.2025 - 01.2026
  • Assisted customers in resolving billing inquiries and account discrepancies.
  • Processed payment transactions accurately and efficiently.
  • Maintained detailed records of customer interactions and feedback.
  • Collaborated with team members to improve service delivery

Customer Service Representative

Xcel Energy
414 Nicollet Mall, Minneapolis, MN 55401
01.2022 - 03.2024
  • Assisted customers with inquiries and service requests to enhance satisfaction.
  • Resolved billing issues promptly, ensuring accurate account information.
  • Utilized CRM software to track customer interactions and feedback efficiently.

Education

Cosmetology License -

Milan Institute
Amarillo, TX
05.2019

High School Diploma -

Tascosa High School
Amarillo, TX
05.2017

Skills

  • Customer Service
  • Fair Housing
  • Phone and Email Etiquette
  • Property Tour and Inspections
  • Multitasking

Strong negotiation

Property management

Real estate laws

Documentation management

Customer service

Fair housing policies

Clear communication

Lease agreements

Property inspections

Telephone and email etiquette

Creative problem solving

Cash handling

Customer service expertise

Unit inspection

Leasing terms and specifications

Phone and email etiquette

Property tours and inspections

Flexible schedule

Leasing and sales

Languages

Dutch
Native or Bilingual

Timeline

Financial Care Representative

Radius Global Solutions
10.2025 - 01.2026

Apartment Leasing Agent

BGC
05.2024 - Current

Customer Service Representative

Xcel Energy
01.2022 - 03.2024

Cosmetology License -

Milan Institute

High School Diploma -

Tascosa High School
Tanisa Nanhak