Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tanisha Fayson

Leesburg,FL

Summary

Phlebotomy Supervisor offering 4 years of experience in team leadership and phlebotomy operations management. Highly effective at training and mentoring team members to provide exceptional care in all patient interactions. Highly-skilled phlebotomist with 7 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Phlebotomy Supervisor

UF Health Villages
08.2020 - Current
  • Developed and implemented training processes to achieve high quality of care for patients.
  • Monitored customer service and supported staff in resolving patient concerns to maximize workflows.
  • Interviewed and hired phlebotomists and office personnel for UF Health company.
  • Performed tasks as member of line staff to reduce wait time.
  • Utilized EPIC to track, monitor and report on test results for clients.
  • Managed effective schedules to cover all department needs.
  • Fostered communication within team and between departments.
  • Reviewed employee performance and developed improvement plans.
  • Upheld all compliance standards and kept team in line with requirements.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Packaged and shipped specimens to central lab daily.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Organized daily work based on collection priority.
  • Conducted venipuncture and other CT procedures.

Phlebotomist

Uf Health Villages
11.2016 - 08.2020
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Packaged and shipped specimens to central lab daily.
  • Conducted venipuncture and other CT procedures.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Verified patients' identification for proper sample collection.

Caregiver

Comfort Keepers Home Care
02.2015 - 01.2017
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.

Dietary Aide

Arbor Village Nursing And Rehabilitation
04.2010 - 03.2013
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Kept all kitchen areas clean, tidy and free of hazards.

Customer Service Representative

Accent Marketing
04.2007 - 02.2009
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Utilized customer service software to manage interactions and track customer satisfaction.
  • Responded proactively and positively to rapid change.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.

Education

High School Diploma -

Leesburg High School
Leesburg, FL
05.2016

Skills

  • HIPAA
  • Drawing Blood
  • Package Specimens
  • Quality Control Guidelines
  • Computerized Tracking
  • Processing Specimens
  • Venipuncture
  • Customer Satisfaction
  • Staff Training
  • Employee Performance Reviews
  • Department Leadership

Certification

  • PT - Phlebotomy Technician

Timeline

Phlebotomy Supervisor

UF Health Villages
08.2020 - Current

Phlebotomist

Uf Health Villages
11.2016 - 08.2020

Caregiver

Comfort Keepers Home Care
02.2015 - 01.2017

Dietary Aide

Arbor Village Nursing And Rehabilitation
04.2010 - 03.2013

Customer Service Representative

Accent Marketing
04.2007 - 02.2009

High School Diploma -

Leesburg High School

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Tanisha Fayson