Brittney Ames
Chicago,IL
Summary
Veteran Phlebotomist with proven track record of excellence working in clinic and mobile settings. Expert in all aspects of venipuncture with success in working with difficult or needle-adverse individuals. Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Competent Phlebotomy Technician with nine years of experience working in high-volume, fast-paced hospital settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Phlebotomy Supervisor
NURISH AND POINTER STUDY, Rush University Medical Center
Chicago, IL
01.2022 - 09.2023
- Completed proper sanitation and cleaning of equipment and work areas between patients
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport
- Used personal protective equipment correctly to protect coworkers and patients
- Stocked phlebotomy cabinets with appropriate supplies
- Tracked collected specimens by initialing, dating, and noting times of collection
- Centrifuged blood samples as outlined in clinical protocols
- Worked in -80 freezer
- Entered needed information into freezer works
- Packaged and shipped specimens to quest lab daily
- Monitored patients for reactions and verified sample quality
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles
- Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures
- Entered test results into quest data base.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Used personal protective equipment correctly to protect coworkers and patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Packaged and shipped specimens to central lab daily.
- Reviewed patient records for accuracy and completeness.
- Verified patients' identification for proper sample collection.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Verified proper storage and transportation of specimens to laboratories.
Phlebotomist
PHLEBOTOMIST, Advocate Christ Medical Center
01.2020 - 01.2022
- With an proven track record of excellence working in the clinic and mobile settings
- Expert in all aspects of venipuncture with success in working with complex or needle-adverse individuals
- Diligent Phlebotomist with a strong background in blood and plasma from healthy adult donors
- Skilled in educating donors and the public on therapeutic products derived from plasma, screening processes, and laboratory policies. Answered incoming phone calls and addressed questions from patients
- ACL lab and healthcare providers
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport
- Completed proper sanitation and cleaning of equipment and work areas between patients
- Used personal protective equipment correctly to protect coworkers and patients
- Stocked phlebotomy cart or carrier with appropriate supplies
- Tracked collected specimens by initialing, dating, and noting times of collection
- Centrifuged blood samples as outlined in clinical protocols
- Packaged and shipped specimens to the central lab daily
- Monitored patients for reactions and verified sample quality
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures
- Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs
- Performed EKG'S on patients
- Trained incoming phlebotomist.
PHLEBOTOMY SUPERVISOR
Octopharma Plasma
03.2019 - 01.2020
- Fostered communication within teams and between departments
- Complied with internal SOPs
- Notified management of compliance and workplace safety issues from the department and recommended simple solutions
- Upheld all compliance standards and kept the team in line with requirements
- Monitored customer service and support team in resolving patient concerns to maximize workflows
- Managed effective schedules to cover all department needs
- Completed proper sanitation and cleaning of equipment and work areas between patients
- Organized daily work based on collection priority
- Monitored patients for reactions and verified sample quality
- Tracked collected specimens by initialing, dating, and noting times of collection.
Phlebotomist
PHLEBOTOMIST, University Of Chicago
11.2013 - 07.2018
- Completed proper sanitation and cleaning of equipment and work areas between patients
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport
- Used personal protective equipment correctly to protect coworkers and patients
- Stocked phlebotomy cart or carrier with appropriate supplies
- Tracked collected specimens by initialing, dating, and noting times of collection
- Centrifuged blood samples as outlined in clinical protocols
- Packaged and shipped specimens to central lab daily
- Monitored patients for reactions and verified sample quality
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles
- Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
Education
Medical Assistant -
Rasmussen
Romeoville, IL06.2024
High School Diploma -
Moraine Valley Community College
Palos Hills, IL05.2014
High School Diploma -
Rich South High School
Richton Park, Il.05.2009
Skills
- Phlebotomy Training
- Epic Software
- Patient Identification
- Sanitation and Sterilization
- Specimen Labeling Procedures
- Heel Sticks
- Team Leader
- Plasmapheresis
- Specimen Preparation
- Venipuncture
- HIPAA
- Sample and Specimen Collection
- Order of draw
- Geriatric phlebotomy
- Pediatric phlebotomy
- Finger Stick Method
- Donor Phlebotomy Technician
Certification
- DPT - Donor Phlebotomy Technician
- PT - Phlebotomy Technician
Timeline
Phlebotomy Supervisor
NURISH AND POINTER STUDY, Rush University Medical Center
01.2022 - 09.2023
Phlebotomist
PHLEBOTOMIST, Advocate Christ Medical Center
01.2020 - 01.2022
PHLEBOTOMY SUPERVISOR
Octopharma Plasma
03.2019 - 01.2020
Phlebotomist
PHLEBOTOMIST, University Of Chicago
11.2013 - 07.2018
Medical Assistant -
Rasmussen
High School Diploma -
Moraine Valley Community College
High School Diploma -
Rich South High School
Similar Profiles
Virginia CabreraVirginia Cabrera
Supervisor at Rush University Medical Center/Rush Oak ParkSupervisor at Rush University Medical Center/Rush Oak Park
Tanique ParkerTanique Parker
Labor & Delivery RN at Rush University Medical CenterLabor & Delivery RN at Rush University Medical Center
Clinatta BakerClinatta Baker
Environmental Service Technician at Rush University Medical Center, RUMCEnvironmental Service Technician at Rush University Medical Center, RUMC
Chamere GraysChamere Grays
Payroll Assistant at Select RehabilitationPayroll Assistant at Select Rehabilitation
Osama C. AboounOsama C. Abooun
Customer Service Agent at Alliance Ground InternationaCustomer Service Agent at Alliance Ground Internationa