Tanisha Saggam
Student
Plano,TX
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
1
1
year of professional experience
4
4
Languages
Work History
Barista
Dunkin' Donuts
Plano, Texas
05.2022 - 07.2023
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Cleaned counters, machines, utensils, and seating areas daily.
- Packaged bagels, muffins and other food items for customer purchase.
Hostess
Chili's Restaurant
Plano, Texas
08.2022 - 04.2023
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Provided adequate supply of place settings for tables and miscellaneous supplies for work stations to last throughout assigned shift.
Education
High School Diploma -
Plano West Senior High School
Plano, TXSkills
Beverage preparation
Exceptional customer service
Menu memorization
Excellent math skills
Opening and closing duties
Accomplishments
1.Ran Track for all 4 years of my high school
2.Maintained grades while being a student athlete.
3.Went to district and area meets
Timeline
Hostess
Chili's Restaurant
08.2022 - 04.2023
Barista
Dunkin' Donuts
05.2022 - 07.2023
High School Diploma -
Plano West Senior High School