A courteous, pleasant, and effective individual seeking a rewarding position as an essential worker in the medical field. Offering relevant education and strong knowledge of patient care, clerical, environmental and organizational tasks to maximize the efficiency of facility.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Clinical Service Representative
Piedmont Urgent Care
09.2020 - Current
Prepare patient(s) for and assist with examination and/or treatment.
Perform triage and obtain vital signs.
Obtain and timely and accurately document patient history in Electronic Medical Record (EMR).
Collect and maintain all patient and business documents while always maintaining confidentiality.
Collect routine laboratory specimens including phlebotomy, urinalysis and/or oral swabs.
Administer medications and non-intravenous injections (intramuscular, subcutaneous and/or intradermal).
Start an IV, place a catheter and perform splinting when needed/directed.
Perform various other clinical, aseptic and/or basic laboratory procedures.
Document within Electronic Medical Record (EMR) all medical interventions timely and accurately.
Train and assist with our Occupational Medicine service line utilizing our current EMR system, drug screening, breath alcohol testing, audiograms, respiratory fit, pulmonary function testing. and/or abiding by the systems and/or protocols set forth by WellStreet.
Understand and enforce standard health care regulatory requirements.
Responsible for quality assurance program for compliance with CLIA waived laboratory and patient result trackers.
Always ensure HIPAA and OSHA compliance.
Perform office procedures including all general administrative duties; ability to operate all office medical equipment.
Required to travel to various locations as needed based on staffing and volume.
Other duties as assigned.
Personal Care Assistant
First Corinthians Homecare
09.2017 - 02.2020
Assist patients with activities of daily living to include bathing, toileting, dressing, ambulation and range of motion exercises in accordance with plans of care.
Obtain patients' vital signs to include temperatures, pulses and blood pressures.
Track patients' input and output as required.
Perform unsterile and decubiti care in accordance with training procedures.
Change linens according to established schedule and patient needs.
Complete all appropriate paperwork and submit to management.
Adhere to all established company policies and procedures paying special attention to safety regulations.
Provide post-mortem care as needed.
Perform other related duties as assigned.
Environmental Service Technician
Wellstar Cobb Hospital
01.2013 - 09.2017
Perform daily cleaning of assigned areas of facility with focus on carpet and floor.
Perform all work in accordance with hospital procedures.
Use cleaning equipment, tools, and supplies necessary to complete/perform tasks to provide an orderly and sanitary environment.
Education
Applied Science - Medical Assisting
Medtech College
08.2014
Skills
Time management
Multitasking proficiency
HIPAA compliance
Team collaboration strength
Effective communication
Patient care coordination
Conflict resolution techniques
Resourcefulness and initiative
Professionalism and discretion
Stress management techniques
Medical terminology proficiency
Strong interpersonal skills
Reliable team player
Direct patient care
Patient-focused care
Specimen labeling
Specimens collection and processing
Maintaining confidentiality
Compassionate
Vital signs monitoring
Customer service
Quality assurance focus
Certification
Certified Medical Assistant
Certified Phlebotomy Technician
Certified Patient Care Technician
Accomplishments
Reduced turnaround time on lab results by 95%
Took approximately 50 X-rays per day.
Documented and resolved medication error which led to the patient receiving the correct treatment.
Clinical Service Representative at Franciscan Missionaries Our Lady Health SystemsClinical Service Representative at Franciscan Missionaries Our Lady Health Systems
Clinical Service Representative at University of Florida, College of DentistryClinical Service Representative at University of Florida, College of Dentistry