Hard-working individual. Thrives on being punctual, which means, showing up for work early. Works efficiently and in a timely manner to get tasks done. Learns quickly. Also has great customer service skills and enjoys interacting with customers/clients and co-workers.
Open To Work
Hi, I’m
Tanisha Santos
Summary
Overview
1
Certification
25
years of professional experience
Work History
AAA NortheastFairhaven, USA
Member Service Counselor
02.2025 - 09.2025
Job overview
- Manages and resolves member inquiries, concerns, and complaints in a timely and professional manner
- Collaborates with cross-functional teams to ensure seamless delivery of services to members
- Maintains accurate member records and databases, ensuring data integrity and confidentiality
Old NavyWareham, USA
Retail Merchandiser
08.2023 - 02.2025
Job overview
- Developed and implemented effective visual merchandising strategies to enhance product presentation and drive sales
- Created visual maps that optimized space utilization, improved product visibility, and increased overall store profitability
- Implemented promotional campaigns in coordination with marketing team to drive traffic and increase sales volume
- Trained store staff on proper merchandising techniques, ensuring consistent execution across multiple locations
TJX CompaniesWareham, Massachusetts
Men’s and Kids Department Lead
02.2022 - 08.2023
Job overview
- Provided leadership, motivation, direction and support to team members in order to achieve individual success as well as team goals.
- Coordinated with other departments to ensure efficient workflow across the organization.
- Managed effective stock rotation and inventory placement.
- Put together special displays and coached employees on latest promotions.
- Oversaw daily operations for multiple departments across retail locations.
- Trained and mentored team members in best practices and procedures.
- Managed inventory levels to ensure product availability and organization.
TitleistNew Bedford, USA
Pad Printer
01.2001 - 08.2021
Job overview
- Operated and maintained printing press equipment, including setup, calibration, and troubleshooting
- Ensured quality control by inspecting printed materials for accuracy, color consistency, and overall print quality
- Monitored production schedule to meet deadlines and prioritize jobs based on customer requirements
- Implemented safety protocols in accordance with industry standards to maintain a safe working environment
- Followed established standard operating procedures (SOPs) for each type of job ensuring consistent output quality
Education
Old Rochester Reg High SchoolMattapoisett, MA
High school diploma
University Overview
Skills
- Phone etiquette
- Greeting customers
- Phone answering
- Communication skills
- Phone call management
- Office experience
- Math
- Microsoft Office
- Microsoft Excel
- Time management
- Microsoft Outlook
- Front desk
- Basic math
- Shipping & receiving
- Order fulfillment
- Administrative tasks
- Office record organization
- 10 key typing
- Patient interaction
- Organizational skills
- CRM system proficiency
- Office supply management
- Appointment scheduling
- Guest services
- Computer skills
- Word processing
- Multitasking
- Scanning
- Cash handling
- Data entry
- Typing
- Office activity coordination
- Customer support
- Photocopying
- Accounts receivable
- Computer literacy
- Windows
- Customer service
- Administrative experience
- Warehouse experience
Certification
Driver's License
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
On-SiteHybridRemoteSalary Range
$20/hr - $1000/hrLanguages
Languages
English, FluentTimeline
Member Service Counselor
AAA Northeast
02.2025 - 09.2025
Retail Merchandiser
Old Navy
08.2023 - 02.2025
Men’s and Kids Department Lead
TJX Companies
02.2022 - 08.2023
Pad Printer
Titleist
01.2001 - 08.2021
Old Rochester Reg High School
High school diploma
06.1992