Tshai Swanson
Memphis,TN
Summary
I am searching for the opportunity to combine psychological views and meticulousness to attain efficient technical support. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
12
12
years of professional experience
Work History
Parts Specialist
Daimler Trucks North America, DTNA
03.2024 - Current
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Organized parts storage and stocked inventory according to established guidelines.
- Pulled orders quickly to maintain demanding productivity goals.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Receiving Coordinator
Terminix
10.2019 - 03.2024
- - Oversees the receipt of purchased goods verifying counts and quality, process paperwork and complete all necessary transactions
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Uses Microsoft, RF Smart and JDE for analysis of inventory receiving. Trouble shoot printer and system issues.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
Paint Prep
Collision Worx Express
08.2017 - 01.2018
- - Analyze conditions of vehicle's paint before prep to ensure proper procedure.
- Prepared vehicles for paint application by taping and masking different areas.
- Cleaned guns, tanks and tubes with solvents, wire brushes and cloths.
- Primed repair areas to ensure paint adhesion and mixed paint to blend and match vehicles paint.
Quality Lead
Jabil Circuit
10.2012 - 08.2015
- - Responsible for conducting progressive processes and corrective quality actions.
- Reassessed quality control measures at systemic level to proactively identify non-conformances.
- Adapted procedures to mitigate issues and improve deficiencies.
- Trouble shoots and repairs assembly line when malfunctions occur.
Education
CompTIA A+ - Computer Information Technology
Tennessee College of Applied Technology Memphis
Memphis, TN07.2025
Diploma - Repair/ Paint Technician
Tennessee College of Applied Technology
Memphis, TN10.2017
Skills
- Customer Service
- Inventory Auditing
- Problem-solving skills
- Email Communication
- Data Analysis
- Technical Troubleshooting
- Desktop support
- Organizational Skills
- Teamwork and Collaboration
- Friendly and Patient
- Adaptability and Flexibility
- Creative Issue Resolution
Timeline
Parts Specialist
Daimler Trucks North America, DTNA
03.2024 - Current
Receiving Coordinator
Terminix
10.2019 - 03.2024
Paint Prep
Collision Worx Express
08.2017 - 01.2018
Quality Lead
Jabil Circuit
10.2012 - 08.2015
CompTIA A+ - Computer Information Technology
Tennessee College of Applied Technology Memphis
Diploma - Repair/ Paint Technician
Tennessee College of Applied Technology
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