Tanisha Wash Mcdonald

Oversaw daily operations, ensuring efficient workflow and optimal staffing levels.

• Implemented strategic marketing initiatives, driving store traffic and increasing sales revenue.
• Completed point of sale opening and closing procedures.
• Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
• Supervised guests at front counter, answering questions regarding products.
• Fostered a positive work environment, promoting teamwork and employee engagement across all departments.
• Conducted regular audits of store processes, ensuring compliance with company policies and safety regulations.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Assisted with hiring, training and mentoring new staff members.
• Loan processor.
• Check Cashing.
• Handling inbound and outbound calls.
• Collections