Tanisha Yutzy
Dayton,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
Work History
RGM
Jollibee
Dayton, OH
10.2012 - Current
- Proposed innovative ideas and solutions that improved team performance and project outcomes.
- Resolved customer issues with knowledgeable and friendly service, enhancing overall satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked closely with team members to achieve project objectives and consistently meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed day-to-day duties accurately and efficiently.
- Processed invoices to ensure timely payments to vendors.
- Vendor communicating
- Recruiting and hiring
- Employee Terminations
- Corrective actions
- Audits
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Recognized by management for providing exceptional customer service.
- Recognized by management for providing exceptional customer service.
Program Support Assistant
Montgomery County board of DDS
Dayton, OH
07.2006 - 09.2012
- Coordinated program schedules and meetings to ensure alignment across department initiatives.
- Managed documentation and record-keeping to support efficient client services and program delivery.
- Managed special projects as assigned by Program Management personnel.
- Communicated with clients to resolve inquiries and provide information on available services and resources.
- Maintained positive working relationship with fellow staff and management.
Education
Some College (No Degree) - Social Work
Wright State University
Dayton, OHSkills
- Employee recruitment
- Payroll administration
- Scheduling
- Logistics management
- Inventory management
- Financial reporting
- Corrective actions
Timeline
RGM
Jollibee
10.2012 - Current
Program Support Assistant
Montgomery County board of DDS
07.2006 - 09.2012
Some College (No Degree) - Social Work
Wright State University