Tanita Scott
Columbia,SC
Summary
Detail-oriented and dedicated medical professional with extensive experience in medical assisting, lab technician roles, and customer service. Proven ability to manage patient care tasks, perform drug screenings, and support healthcare operations. Recognized for excellent attendance, academic achievement, and a strong work ethic.
Overview
24
24
years of professional experience
Work History
Eligibility Specialist
Department of Health and Human Services
Columbia, SC
07.2022 - Current
- Assessed patient eligibility for health programs, verifying and processing necessary documentation.
- Coordinated with internal teams to resolve eligibility issues and facilitate patient access to services.
- Assisted patients in completing forms and understanding program requirements.
- Hours: 37.50 hours/week
Telehealth Assistant
Life Source
Columbia, SC
01.2023 - 07.2023
- Facilitated remote patient consultations by managing telehealth technology and ensuring smooth virtual interactions.
- Assisted patients in navigating telehealth platforms, providing support for technical issues and ensuring a seamless experience.
- Coordinated with healthcare providers to schedule and prepare for virtual appointments, ensuring all necessary information and documentation were in place.
- Conducted pre-appointment screenings, including verifying patient information and updating electronic health records (EHR).
- Managed and secured patient data, maintaining confidentiality and compliance with privacy regulations.
- Provided follow-up support to patients, addressing questions and ensuring adherence to care instructions.
- Hours: 15-20/week
Lab Technician Assistant
Columbia, SC
01.2020 - 11.2022
- Collected and processed drug screening samples from patients, ensuring accurate and efficient handling.
- Prepared and sent samples to external laboratories for analysis in compliance with established protocols.
- Entered and updated drug screening results in patient electronic health records (EHR) with precision.
- Monitored and managed inventory of lab supplies, placing orders as necessary to maintain operational efficiency.
- Maintained cleanliness and functionality of lab equipment to ensure safe and effective use.
- Hours: 40hrs/week
Medical Assistant
Central Florida Pulmonary Group, P.A.
FL
05.2016 - 01.2020
- Prepared and organized patient charts for daily appointments, ensuring all necessary information was up-to-date and accessible.
- Managed prior authorizations for medications, coordinating with pharmacies to process and track prescriptions.
- Scheduled and coordinated a range of diagnostic and therapeutic procedures, including bronchoscopy, echocardiogram, CT-guided biopsy, thoracentesis, and right heart catheterization.
- Administered allergy shots, recorded and monitored patient vital signs, and facilitated referrals to specialists as needed.
- Provided exceptional support to physicians and patients, contributing to efficient and effective care delivery.
- Hours: 40hrs/week
Customer Service Representative & Store Team Lead
Walgreen’s
Orlando, FL
11.2002 - 06.2019
- Delivered outstanding customer service by addressing inquiries, resolving issues, and managing transactions with accuracy and efficiency.
- Oversaw inventory management, including tracking stock levels, ordering supplies, and ensuring product availability.
- Supported pharmacy operations by assisting with medication look-ups, scanning, and filling prescriptions.
- Trained and supervised new employees, providing guidance and support to ensure adherence to company policies and high standards of customer service.
- Led store operations, including managing daily tasks, coordinating with team members, and ensuring a clean and organized store environment.
Education
Medical Assistant Diploma -
Everest University
Skills
- Data entry
- Effective communication skills
- Microsoft office
- Telephone etiquette
Accomplishments
- Enhanced the efficiency and effectiveness of telehealth services, contributing to increased patient satisfaction and streamlined operations.
Timeline
Telehealth Assistant
Life Source
01.2023 - 07.2023
Eligibility Specialist
Department of Health and Human Services
07.2022 - Current
Lab Technician Assistant
01.2020 - 11.2022
Medical Assistant
Central Florida Pulmonary Group, P.A.
05.2016 - 01.2020
Customer Service Representative & Store Team Lead
Walgreen’s
11.2002 - 06.2019
Medical Assistant Diploma -
Everest University