Summary
Overview
Work History
Education
Skills
Timeline
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Tanith Albright

Austin,TX

Summary

I am a proven leader with a track record of enhancing customer satisfaction and team performance. I excell in guest engagement and complex problem-solving, significantly improving service quality. I use the ability to form relationships with both guests and team partners to enhance both internal and external experiences. I love and always provide people with an unforgettable experience.

Overview

6
6
years of professional experience

Work History

Manager/Head Bartender

The Post Beer and Wine Garden
Houston, TX
03.2021 - 09.2024
  • Developed and maintained relationships with customers and suppliers through account development.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Server

Guard & Grace
Houston, TX
01.2023 - 01.2024
  • Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
  • Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.

Lead Server

Postino Wine Cafe
Houston, TX
01.2022 - 06.2022
  • Managed high volume dining periods with effective time management and strong multitasking abilities.
  • Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.

Server

The Flying Saucer
Houston, TX
02.2019 - 01.2020
  • Served food and beverages promptly with focused attention to customer needs.
  • Educated patrons on various beer styles, enhancing their appreciation and enjoyment.

Server

Beer Market
Houston, TX
09.2018 - 01.2020
  • Engaged customers through product knowledge sharing, sparking interest in new offerings.
  • Enhanced customer satisfaction by efficiently serving beer and offering pairing suggestions.
  • Demonstrated adaptability during high volume periods, maintaining composure under pressure.

Education

Bachelor of Arts - Musical Theater

Sam Houston State University
Huntsville, TX
08.2018

Skills

  • Exceptional customer service
  • Guest Engagement
  • Strong Work Ethic
  • Customer Satisfaction
  • Complex Problem-Solving
  • Team Leadership

Timeline

Server

Guard & Grace
01.2023 - 01.2024

Lead Server

Postino Wine Cafe
01.2022 - 06.2022

Manager/Head Bartender

The Post Beer and Wine Garden
03.2021 - 09.2024

Server

The Flying Saucer
02.2019 - 01.2020

Server

Beer Market
09.2018 - 01.2020

Bachelor of Arts - Musical Theater

Sam Houston State University
Tanith Albright