Taniya Landon
Longview ,TX
Summary
Professional in business development and customer relationship management, bringing valuable experience in leading teams and enhancing operational efficiency. Renowned for collaborative approach, ensuring adaptability to dynamic environments and consistently achieving targets. Skilled in team leadership, and strategic planning.
Overview
7
7
years of professional experience
Work History
BDC Manager
Toyota Of Longview
03.2021 - 10.2024
- Enhanced customer retention through exceptional communication, attentive follow-up, and personalized service.
- Managed and conducted outbound calling and texting campaigns to attract business and meet objectives.
- Engaged with internet customers and scheduled appointments electronically for added customer convenience.
Store Manager
GNC
02.2019 - 02.2021
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed inventory control, cash control, and store opening and closing procedures.
Retail Sales Associate
Metro By T-Mobile
03.2018 - 07.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Waskom High School
Waskom, TXTimeline
BDC Manager
Toyota Of Longview
03.2021 - 10.2024
Store Manager
GNC
02.2019 - 02.2021
Retail Sales Associate
Metro By T-Mobile
03.2018 - 07.2020
Waskom High School
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