TaNiyah Grayer
Warrensville Heights,OH
Summary
Highly motivated and versatile professional with a proven track record of success in healthcare, cash handling, customer relations, relationship building, and stocking. Known for a strong work ethic and ability to excel in multiple areas, consistently delivering exceptional results. Keen attention to detail and a passion for providing top-notch customer service. Adept at adapting to new environments and thriving in fast-paced settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Convenient Care Home Health
Cleveland, Ohio
11.2024 - Current
- Developed relationships with families of those receiving services to ensure continuity of care
- Accompanied or transported clients to appointments, errands and social activities
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor
- Assisted individuals with daily living activities such as bathing, dressing, and grooming
Warehouse Worker
Amazon
Cleveland, OH
12.2023 - 11.2024
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
Patient Care Nursing Assistant
Cleveland Clinic
Cleveland, OH
08.2024 - 11.2024
- Carried out infection control procedures according to hospital protocols
- Exercised comatose and paralyzed patients to reduce delirium and improve physical function
- Collected specimens for laboratory testing and analysis
- Performed basic clerical duties such as filing documents, answering telephones
- Communicated and interacted effectively and tactfully with residents, visitors, families, peers and supervisors and practiced flexible, creative care in addition to mandated standard care
- Documented information in patient charts and communicated status updates to interdisciplinary care team
- Monitored vital signs such as blood pressure, temperature and pulse rate
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds
Retail Sales Associate
Foot Locker
Bedford, OH
06.2022 - 10.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
- Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
- Participated in periodic inventory counts to maintain accurate stock levels.
- Implemented feedback from customer surveys to enhance shopping experience.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier
Walmart
Cleveland, OH
10.2022 - 09.2023
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma -
John Hay High School
Cleveland, OH05.2024
Skills
- Client documentation
- ADL support
- Transportation
- Charting and documentation
- Report writing
- Daily living support
- Mobility assistance
- Customer service
- Work ethic and integrity
- Time management skills
- Cash handling
- Team collaboration
- Cleaning and sanitizing
- Money handling
- Customer relations
- Cash register operation
- Written and verbal communication
- Payment processing
- Product restocking
- Refunds and exchanges
- Issue resolution
- Complex Problem-solving
- Merchandise restocking
Certification
CNA Certification (Not Licensed)
Timeline
Direct Support Professional
Convenient Care Home Health
11.2024 - Current
Patient Care Nursing Assistant
Cleveland Clinic
08.2024 - 11.2024
Warehouse Worker
Amazon
12.2023 - 11.2024
Cashier
Walmart
10.2022 - 09.2023
Retail Sales Associate
Foot Locker
06.2022 - 10.2023
High School Diploma -
John Hay High School