Summary
Work History
Education
Skills
References
Languages
Timeline
Generic
Tanliesa Turner

Tanliesa Turner

Remote And In-Person

Summary

Detail-oriented professional with over 10 years of experience in healthcare support, administrative services, and customer service. Proven skills in multitasking, organization, and communication, fostering a positive and efficient work environment. Experienced in supporting diverse populations, including individuals with special needs, while delivering compassionate, high-quality service. Strong leadership and problem-solving abilities, with supervisory experience, seeking a growth-oriented position to leverage skills effectively.

Work History

Home Health Care Provider

Siblings healthcare
2025 - 2025
  • Providing hands-on support with activities of daily living (ADLs), including bathing, grooming, dressing, toileting, and feeding.
  • Helping clients move around their home, transferring from bed to chair, and using mobility aids like walkers or canes, as needed.
  • Tracking vital signs (heart rate, blood pressure, temperature), monitoring mental and physical conditions, and providing medication reminders or administering medications according to prescribed schedules and guidelines.
  • Performing light housekeeping tasks (laundry, dishwashing, changing linens), and preparing meals according to dietary restrictions.
  • Accompanying clients to doctor appointments, running errands, and shopping for groceries.
  • Offering social interaction, conversation, and emotional support to prevent isolation, and improve mental health.

Front Desk Receptionist

Greater Urban League
2023 - 2024
  • Greeted and welcomed guests, ensuring positive first impressions of organization.
  • Scheduled appointments while effectively maintaining front desk calendar.
  • Collaborated with team members to enhance front desk operations.
  • Answered incoming calls, redirected inquiries to appropriate personnel, and took messages as needed.
  • Directed guests and addressed inquiries promptly to improve visitor experience.
  • Maintained security and telecommunication systems, supporting operational integrity.
  • Secured office through adherence to procedures, monitoring logbooks, and issuing visitor badges.
  • Performed data entry into computer systems to maintain accurate customer information records.

Supervisor Direct Care

Leaders of Texas Foundation
2020 - 2022
  • Conducted performance evaluations for direct care workers, including reflective supervision for staff.
  • Ensured safe, clean, and therapeutic environment in compliance with licensing regulations and agency policies.
  • Collaborated with clinical and case management teams to develop and implement therapeutic treatment plans for residents.
  • Managed daily routines while overseeing proper medication administration and documenting vital signs.
  • Recorded incident reports and maintained accurate documentation of resident care activities.
  • Provided guidance during emergencies, addressing complex behavioral situations and advocating for children's needs.
  • Facilitated communication between youth, caseworkers, families, and the legal system to foster therapeutic relationships.
  • Directed subordinates on job duties and responsibilities to enhance team performance.

Administrative support staff

U.S. Census Bureau
2020 - 2020
  • Performed data entry and scheduling tasks, ensuring accurate record maintenance.
  • Conducted phone calls to support field staff with supplies and equipment.
  • Managed day-to-day clerical tasks, including responding to inquiries and overseeing office inventory.
  • Handled new hire paperwork and maintained personnel records in compliance with regulations.
  • Provided administrative assistance to census supervisors, scheduling pre-employment testing efficiently.
  • Adhered to strict security protocols to maintain confidentiality of sensitive data.
  • Supervised staff, assigning work tasks and monitoring performance metrics.
  • Trained new team members on office procedures and maintained effective communication.

Child and Youth Program Assistant

The Greater Urban League
2011 - 2018
  • Coordinated staff efforts to create cohesive childcare programs that fostered teamwork and collaboration.
  • Ensured child health and safety through consistent monitoring of indoor and outdoor activities.
  • Collaborated with parents to address individual needs and regularly discuss progress reports.
  • Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking.
  • Developed strong family relationships by maintaining open communication channels for optimal support.
  • Maintained safety and cleanliness by sterilizing toys and surfaces regularly.
  • Promoted positive reinforcement techniques to cultivate a nurturing learning environment for children.
  • Adapted instructional methods and materials to accommodate diverse learning needs in an inclusive setting.
  • Facilitated workshops to promote life skills and personal development among participants.

Cashier/ Assistant Manager Customer Service Associate

(7-Eleven/Sunoco, Walmart and Family Dollar)
2005 - 2009
  • Processed cash, credit, and electronic payments; issued receipts and refunds accurately.
  • Greeted customers, answered inquiries, provided product information, and resolved complaints professionally.
  • Reconciled cash drawers at shift start and end, ensuring accuracy and reporting discrepancies.
  • Maintained cleanliness of checkout area while organizing merchandise and restocking as needed.
  • Verified customer age for restricted items and adhered to store security procedures.
  • Trained new employees on customer service standards and operational procedures.
  • Supervised daily operations to ensure compliance with store policies and efficiency.
  • Identified theft risks by monitoring activity and resolving disputes in line with company policies.

Education

Associate of Applied Science - Childhood Education, Communication and Development

American River College
Sacramento, CA
01-2013

Certificate - Microsoft Office, Data Processing, and Administrative/Business support

Interactive Learning Systems
Houston, TX
01-2005

Diploma -

Even E. Worthing Senior HS
Houston, TX
01-2003

Associate of Science - Digital Communications and Media

Houston Community College
Houston, TX

Skills

  • Customer service and client care
  • Administrative support
  • Microsoft Office proficiency
  • Data entry and record keeping
  • Scheduling and calendar management
  • Communication skills
  • Team leadership
  • Time management
  • Problem solving and conflict resolution
  • Medication administration
  • Daily living support
  • Emergency response
  • Client relationship management
  • Emotional support provision
  • Effective communication
  • Training and supervision
  • Client documentation
  • Client safety and first aid
  • Housekeeping assistance
  • Personal hygiene support
  • Driver's license (state)
  • Vital signs recording
  • Care plan assessment
  • Community engagement activities
  • Mobility assistance
  • Progress documentation
  • First aid certification (CPR/AED)
  • Meal preparation skills

References

Available upon request

Languages

Spanish
Limited
English
Full Professional

Timeline

Home Health Care Provider

Siblings healthcare
2025 - 2025

Front Desk Receptionist

Greater Urban League
2023 - 2024

Supervisor Direct Care

Leaders of Texas Foundation
2020 - 2022

Administrative support staff

U.S. Census Bureau
2020 - 2020

Child and Youth Program Assistant

The Greater Urban League
2011 - 2018

Cashier/ Assistant Manager Customer Service Associate

(7-Eleven/Sunoco, Walmart and Family Dollar)
2005 - 2009

Associate of Applied Science - Childhood Education, Communication and Development

American River College

Certificate - Microsoft Office, Data Processing, and Administrative/Business support

Interactive Learning Systems

Diploma -

Even E. Worthing Senior HS

Associate of Science - Digital Communications and Media

Houston Community College

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Tanliesa Turner