Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager

Tannent Green

Elk Grove Village,IL

Summary

Team leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

16
16
years of professional experience

Work History

Operations Manager

Richlee Vans Inc./ Cook County School Bus
05.2019 - Current
  • Run daily operations of a union shop of 70 employees
  • Distinguished communication with the school districts
  • Ensuring the safety policies and procedures are followed
  • Process vehicle and accident reports
  • Perform evaluations
  • Interview potential applicants
  • Account payables
  • Drive school bus routes as needed
  • Team building training
  • Pay roll processing
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Identified and resolved unauthorized, unsafe or ineffective practices.

Dispatch Supervisor

Richlee Vans Inc
08.2008 - 05.2019
  • Dispatch Daily Special Education/General Education routes
  • Daily communication with Drivers/Paraprofessionals
  • Create bus routes using Mapping Systems
  • Monitor all radio transmission
  • Customer Service, answering phone
  • Drive bus routes as need
  • Experience using Word, Excel and Power Point
  • Account payable
  • Supervised team of 75 employees and provided training focused on maximizing overall performance.

School Bus Driver

RichLee Vans Inc
12.2007 - 08.2008
  • Transportation students to school, Charters and Activity
  • Maintained Illinois driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Inspected emergency equipment and verified safe working order for student and driver use.
  • Communicated information to parents to promote good communication and transparency.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Obeyed federal, [State] and local traffic laws and regulations to enable safe transportation outcomes for participants.

Para Professional

RichLee Vans Inc
01.2007 - 12.2007
  • Attended to the safety and welfare of special needs children
  • Delivered personalized behavioral and emotional support to individual students to enable positive learning outcomes.

Education

Human Resource Management - Human Resources Management

Harper College
Palatine, IL
12.2022

Skills

  • Computer Skills
  • Efficient in Excel, Word, Publication, Window XP, and 10 Key Number Pad
  • Licenses and Certificates
  • Commercial Vehicle License, Wheelchair Securement Certification, CPR Certified
  • High-Pressure Environments
  • Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization
  • Develop, implement, and maintain quality assurance protocols
  • Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity
  • Actively pursue strategic and operational objectives
  • Ensure operational activities remain on time and within a defined budget
  • Track staffing requirements, hiring new employees as needed
  • Oversee accounts payable and accounts receivable departments

Timeline

Operations Manager

Richlee Vans Inc./ Cook County School Bus
05.2019 - Current

Dispatch Supervisor

Richlee Vans Inc
08.2008 - 05.2019

School Bus Driver

RichLee Vans Inc
12.2007 - 08.2008

Para Professional

RichLee Vans Inc
01.2007 - 12.2007

Human Resource Management - Human Resources Management

Harper College

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