Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Tanner Bartlett

Austin,TX

Summary

Experienced Client Success Representative with a proven track record at Arrive Logistics, excelling in rate negotiation and customer relationship building. Adept at creative problem solving, I have successfully trained associate representatives and enhanced service quality, ensuring client satisfaction.

Overview

6
6
years of professional experience

Work History

Client Success Representative

Arrive Logistics
Austin, Texas
05.2024 - Current
  • Interfaced regularly with customers via phone, email, or in person meetings.
  • Monitored shipment progress and resolved issues during transit to maintain service quality.
  • Provided detailed freight brokerage quotes to customers.
  • Negotiated rates based on current market trends.
  • Managed load planning and routing for optimal transportation efficiency.
  • Provided guidance and training to junior brokers on industry best practices and tools.
  • Developed relationships with freight carriers to negotiate competitive rates and services.
  • Utilized problem solving skills to resolve conflicts between customers and carriers.
  • Provided customer service by responding promptly to inquiries and resolving any issues that arose.
  • Conducted market research to stay informed about industry trends

Amazon Fulfillment Associate

Amazon
San Marcos, TX
02.2022 - 06.2022
  • Prepared and organized envelopes, packages, containers, and pallets with accurate merchandise counts.
  • Collaborated with coworkers to implement initiatives for measurable production quality improvements.
  • Ensured compliance with safety protocols to maintain a safe work environment.
  • Maintained compliance with safety policies, escalating violations to management for resolution.

Team Member

Target
Waco, TX
11.2020 - 02.2022
  • Identified opportunities to exceed job expectations and deliver exceptional results.
  • Completed tasks accurately and efficiently, enhancing overall team success.
  • Operated register for payment processing and cash collection of order totals.
  • Pursued learning opportunities to support preparation for leadership roles.

Retail Associate

Vineyard Vines Outlet
San Marcos, TX
10.2019 - 02.2020
  • Provided product information and assistance to customers based on current promotions and inventory.
  • Arranged store displays to promote products effectively and attract customer interest.
  • Maintained clean sales floor and organized merchandise to improve customer experience.
  • Collaborated with loss prevention to monitor shopper behavior and mitigate theft risks.

Education

High School Diploma -

Troy High School
Troy
05.2019

Skills

  • Account management
  • Sales expertise
  • Complaint resolution
  • Negotiation techniques
  • Rate quoting
  • Report preparation
  • Training and development
  • Creative problem solving
  • Customer relationship building

Personal Information

Title: Client Success Representative

Timeline

Client Success Representative

Arrive Logistics
05.2024 - Current

Amazon Fulfillment Associate

Amazon
02.2022 - 06.2022

Team Member

Target
11.2020 - 02.2022

Retail Associate

Vineyard Vines Outlet
10.2019 - 02.2020

High School Diploma -

Troy High School
Tanner Bartlett