Dealer sales holding a priority in dealer relations and growing share on yards. Customer focused with extensive product knowledge
Overview
11
11
years of professional experience
Work History
Dealer Sales Representative
PJ Trailers
Sumner, Texas
02.2024 - Current
Cultivated B2B sales relationships to enhance dealer partnerships
Maintained strong dealer relations to support sales initiatives
Managed sales pipeline to ensure timely deal closures
OEM Parts Manager
PJ Trailers
07.2019 - Current
Managing sales, procurement, production and warehouse for the PJ Parts business.
Managing strategic accounts for trailer dealers wholesale parts.
Supervised and trained staff on product knowledge and customer service, enhancing team capability to meet customer needs.
Oversaw employee performance and implemented corrective actions to align with productivity targets.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Developed and implemented procedures that improved inventory control and reduced time spent locating parts through optimized part numbers and locations.
Retail Sales Coordinator
PJ Trailers
07.2017 - 09.2019
Assisted customers by assessing needs and staying informed on consumer preferences to enhance shopping experience.
Monitored employee performance and addressed issues to ensure productivity targets were met.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Warranty Specialist
PJ Trailers
01.2016 - 07.2017
Reviewed outstanding requests and redirected workloads, ensuring timely project completion.
Processed and recorded new policies and claims, maintaining accurate records for efficient claims handling.
Verified client information by analyzing existing evidence, ensuring data accuracy for claims processing.