Proactive Assistant General Manager with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem-solving abilities. Strong record of surpassing organizational goals.
Overview
9
9
years of professional experience
6
6
Certification
Work History
Assistant General Manager
Asset Living Property Management
Elara At The Sawmill
03.2023 - Current
Worked alongside the other managers to establish procedures for the Leasing agents
Spearheaded the parking and insurance programs and maintained regular audits
Integrated our turn program into the new operating system
Created the storage unit sheet and implemented the process for these units
Maintained Delinquency under 2%
Worked as Vendor Specialists, creating relationships with both Service and Food Vendors
Processed all payments for rent and other rentable items
Balanced the Budget as well as coded all spending to adhere to the budget
Motivated, trained, and disciplined employees to maximize performance.
Implemented innovative programs to increase employee loyalty and reduce turnover.
Community Manager
Logan Property Management
The Overlook At Buffalo Park
07.2022 - 02.2023
Integrated new management team onto property
Trained both leasing and maintenance teams
Facilitated property take over with both management teams
Managed the leasing operations to ensure a high occupancy percentage
Ran the Maintenance team and scheduled repairs and turns
Directly influenced pricing to ensure rates met NOI
Paid invoices and used appropriate GL codes to manage budget
Bid and approved projects for capital expenditure budgets
Processed move ins, move outs, transfers, releases and evictions
Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
Produced reports about community activities to keep owners, directors and property managers informed.
Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
Created policies and procedures for successful community management.
Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
Generated professional networks by engaging in professional, industry and government organizations.
Marketing Representative
Rangewater LLC
The Overlook At Buffalo Park
10.2021 - 07.2022
Worked with vendors to complete projects
Toured prospective clients and investors
Relayed financial information and current market trends
Surveyed competition for market value updates
Reached out to local businesses for partnership opportunities
Consistently performed at a high sales/tour ratio
Relayed information via email and call to keep a 0% opportunity missed
Worked with ownership to create improvement plans
Managed all operations whilst my superior was away.
Coordinated with sales and operational teams to verify alignment of marketing initiatives with company goals.
Developed marketing materials, collaborating with colleagues to maintain consistent brand voice.
Account Manager, Preferred Accounts
Clariant Chemical
10.2019 - 07.2020
Skilled at working independently and collaboratively in a team environment.
Managed time efficiently in order to complete all tasks within deadlines.
Excellent communication skills, both verbal and written.
Organized and detail-oriented with a strong work ethic.
Cultivated interpersonal skills by building positive relationships with others.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Identified issues, analyzed information and provided solutions to problems.
General Contractor
Harlans Drywall
08.2016 - 05.2020
Completed projects on time and within budget through meticulous scheduling and coordination of resources.
Managed multiple simultaneous projects, ensuring timely completion without sacrificing quality or exceeding budgets.
Implemented safety protocols to minimize risks on job sites, resulting in fewer accidents and injuries.
Mentored junior team members in construction best practices, improving overall team performance and productivity.
Maintained accurate records of progress updates for clients, keeping them informed throughout the construction process.
Increased efficiency in material handling through strategic organization of storage areas for easy access during construction projects.
Kept site work safe and in line with budget, schedule, and applicable building codes.
Performed regular job site observations to provide direction for general contractor personnel and subcontractor laborers.
Reduced material waste by precisely measuring, cutting, and assembling lumber for various construction projects.
Streamlined project timelines by quickly adapting to changing client needs or design specifications while maintaining quality standards.
Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
Repaired existing structures such as staircases, decks, or door frames with precision to extend their lifespan without compromising structural integrity or aesthetics.
Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
Assisted in site preparation and cleanup activities to ensure efficient project workflow and minimize disruptions for clients or other construction teams.
Demonstrated close attention to detail to verify quality and accuracy of work.
Read and interpreted blueprints to follow specifications of projects.
Collaborated with other construction workers to coordinate projects and streamline process.
Calculated dimensions and amount of needed materials by accurately measuring job site and structures.
Installed drywall, ceilings, trim and fabricated replacement trim and moldings.
Built and hung custom doors and frames.
Spa Technician
Gordon and Grant Hot Tubs
10.2014 - 12.2016
Cultivated interpersonal skills by building positive relationships with others.
Identified issues, analyzed information and provided solutions to problems.
Managed time efficiently in order to complete all tasks within deadlines.
worked independently and logged all adjustments for billing
Managed Company account spending for accurate overhead costs.
Installed, fixed and maintained both wooden and traditional spas
Maintained relationships with clients as a representative of the company.