Tanner Bradley
Wilmington,NC
Summary
Dynamic operations coordinator with a proven track record at Domino's Pizza Inc. and Two Guys Grille, excelling in communication and team leadership. Enhanced operational efficiency through process improvements and performance monitoring, fostering a culture of continuous improvement. Recognized for problem-solving skills and developing strong relationships, driving significant business growth and employee satisfaction. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
9
9
years of professional experience
Work History
Front of House Manager
Two Guys Grille
10.2021 - Current
- Partnered with back-of-house management to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
- Resolved guests complaints while maintaining positive customer environment.
- Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
- Performed cash handling activities and secured nightly bank deposits.
- Train staff including servers, hosts, and bussers
- Coordinated with suppliers to establish timely delivery of food and beverage items.
- Addressed and resolved guest complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
General Manager
Dominos Pizza Inc.
01.2016 - 09.2021
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Fostered culture of continuous improvement, introducing regular review sessions that boosted team performance and morale.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
Education
No Degree - Business Administration And Management
Shepherd University
Shepherdstown, WVBachelor of Science - Emergency And Disaster Management
Western Carolina University
Cullowhee, NC07-2025
Associate of Arts -
Cape Fear Community College
Wilmington, NC05-2024
Skills
- Operations coordination
- Stakeholder communication
- Process improvement
- Problem solving
- Team facilitation
- Performance monitoring
- Team leadership
- Time management
- Reliability
- Team development
Timeline
Front of House Manager
Two Guys Grille
10.2021 - Current
General Manager
Dominos Pizza Inc.
01.2016 - 09.2021
No Degree - Business Administration And Management
Shepherd University
Bachelor of Science - Emergency And Disaster Management
Western Carolina University
Associate of Arts -
Cape Fear Community College
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