Tanner Dooley
Banking Center Manager
Prole,IA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certificate
Work History
Banking Center Manager
Great Southern Bank
04.2021 - Current
- Recruited and hired talent for operations and service delivery and managed branch office by mentoring and cross-training new leadership as part of succession planning.
- Adhered to established security procedures and reported potential fraud or safety violations to management for immediate recourse.
- Managed daily banking center activities, ensuring timely completion of transactions and adherence to compliance regulations.
Personal Banker
Great Southern Bank
03.2018 - 04.2021
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Improved customer satisfaction by providing personalized banking solutions and exceptional service.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
Teller
Great Southern Bank
05.2016 - 03.2018
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Enhanced branch security through vigilant monitoring of suspicious activities and timely reporting to supervisors.
Skills
- Customer Experience Management
- Sales Coaching
- Banking Operations
- Budget Administration
- Conflict Resolution
- Staff Training and Development
Certification
- Licensed Insurance Agent/Broker - Iowa Department of Insurance.
- Annuities Training Certificate- Various Providers.
- Notary Public License - Iowa Secretary of State.
- NMLS
Affiliations
- Pleasant Hill Chamber of Commerce, Treasurer
Education
Associate of Arts - Business
Des Moines Area Community College
Ankeny, IATimeline
Banking Center Manager
Great Southern Bank
04.2021 - Current
Personal Banker
Great Southern Bank
03.2018 - 04.2021
Teller
Great Southern Bank
05.2016 - 03.2018
- Life and Annuity License - 2021
Associate of Arts - Business
Des Moines Area Community College
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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