Tanner Greer
Moseley,VA
Summary
Motivated and people-focused professional pursuing a career in business insurance. Experienced in education, healthcare communication, and client services with strong leadership, interpersonal, and problem-solving skills. Ready to bring a service-oriented mindset and adaptability to the insurance industry.
Overview
2
2
years of professional experience
Work History
Agent/CSR
Ashcraft Insurance Agency Of Va
Richmond, VA
08.2025 - Current
- Prepared and submitted commercial and personal insurance applications, collaborating directly with underwriters to secure competitive pricing and appropriate coverage for clients.
- Acted as a client contact for policy endorsements, coverage questions, and billing inquiries, facilitating ongoing client satisfaction.
- Analyzed client insurance needs and assisted with coverage recommendations to help maintain adequate protection as risks and exposures evolved.
- Built and maintained strong relationships with clients, carriers, and underwriters.
- Transitioned into a production role in February, developing and managing a growing book of business with six commercial clients.
Long Term Substitute Teacher
CCPS
Chesterfield , VA
02.2025 - 05.2025
- Maintained a positive and productive environment while stepping into a leadership role during teacher absences, ensuring consistent structure, expectations, and smooth daily operations.
- Provided academic support to students, resolving behavioral conflicts through communication and active listening to restore focus and cooperation.
- Communicated effectively with students to encourage participation, engagement, and independent thinking while reinforcing respectful communication and collaborative problem solving.
Communications Assistant/Team Lead
Sentara
Harrisonburg, Virginia
02.2024 - 08.2024
- Coordinated critical communications among patients, medical staff, and doctors across all Sentara hospitals in Virginia, facilitating clear and prompt information flow to enhance patient care.
- Managed emergency calls in high stress, time sensitive situations, logging and broadcasting urgent alerts, such as stroke alerts, quickly and accurately to appropriate personnel and overhead announcements.
- Maintained precision under pressure, accurately capturing critical details while juggling multiple channels of communication during emergencies.
Education
Bachelor of Science - Individualized Studies
James Madison University
Harrisonburg, VA05-2025
Property And Casualty License -
Virginia State Corporation Commission
09-2025
Skills
- Client relationship management
- Conflict resolution
- Multi-channel communication
- Customer support
- Detail-oriented
- Problem-solving
Timeline
Agent/CSR
Ashcraft Insurance Agency Of Va
08.2025 - Current
Long Term Substitute Teacher
CCPS
02.2025 - 05.2025
Communications Assistant/Team Lead
Sentara
02.2024 - 08.2024
Bachelor of Science - Individualized Studies
James Madison University
Property And Casualty License -
Virginia State Corporation Commission