Tanner Hendrickson
Kennewick,WA
Summary
Dynamic and reliable professional with a diverse background spanning from barista duties at Wake Up Call to maintenance technician roles and landscaping projects. Excelled in inventory management and customer service, enhancing operational efficiency and customer satisfaction. Skilled in Microsoft Office and known for exceptional time management and physical stamina. Proven track record of exceeding employer expectations through dedication and hard work.
Overview
8
8
years of professional experience
Work History
Barista
Wake Up Call
Kennewick, WA
10.2024 - 01.2025
- Make coffee drinks
- Deal with customers, with customer service.
- Order and restock products.
- I had to use time management skills while multitasking as I closed the shop, completed tasks/chores, and dealt with customers and their orders.
- Always ready to work with very last-minute texts to help cover shifts.
- Take care of all trash and dirty dishes.
- Run to the store and get the product that is missing.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Described menu items to customers and suggested appealing products.
- Memorize customers' orders.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Developed and maintained relationships with regular customers, recognizing preferences, allergies, and anticipating needs.
- Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Operated cash registers to process customer payments, then at the end of the day, counted and collected the money.
- Memorized official and off-menu coffee and tea preparations.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Created signs and displays to advertise store products or events.
- Stocked shelves with ingredients needed to make coffee drinks.
Maintenance Technician
Autozone distribution center
Pasco, Washington
01.2023 - 09.2024
- Fix machines when broken, such as pallet dispensers, plastic wrappers, walking jacks, etc.
- Clean and maintain the filters that are on the roof; scissor lifts were used.
- Changed batteries in large forklifts to small carts that used 12-volt car batteries.
- Toilets that weren't connected to the plumbing system would back up and overflow; I would have to clean the floor and maintain the toilet.
- I had to clean spills that were a variety of chemicals, such as motor oil, battery acid, car wash fluid, etc.
- Operate a floor scrubber, then clean the machine, and maintain it.
- Replace belts if they snap or get old, conveyor, and rubber.
- Change 70-pound motors in wrapping machines.
- Build metal gates to hold orders.
- Power wash around the building.
- Shovel the snow off the parking lot during the winter.
- Drill into concrete, and use multiple power tools to build racks.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Paint throughout the building.
- Make plastic bales.
- Make orders to put them into semi-trucks via forklifts.
- Checked electrical components to identify defects and hazards and make necessary adjustments.
- Maintained or repaired specialized equipment or machinery.
- Operated multiple hand and power tools to complete repairs.
- Repaired machines, equipment or structures using tools or equipment.
- Inspected, operated or tested machinery or equipment to diagnose machine malfunctions.
- Ordered parts, supplies or equipment from catalogs or suppliers.
- Maintained clear and safe workspace areas to meet OSHA standards.
Breakage/maintenance
Coca Cola bottling warehouse
Pasco, Washington
01.2022 - 01.2023
- Make and wrap orders.
- Load and unload semi-trucks with forklifts.
- Collect, sort into a pallet, and throw away the broken product.
- Clean the floors using a floor scrubber.
- Help semi-truck drivers merchandise their route.
- General labor of refilling propane, and trips to the dump to rid of garbage.
- Make cardboard and plastic bales while cleaning all garbage cans.
- Maintain the lawn and bushes outside the building.
- Power wash buildings.
- Refill propane in forklifts.
- Organize waste.
merchandiser
Coca Cola bottling company
Pasco, Washington
01.2019 - 01.2022
- Go to multiple grocery stores and stock the shelves with product
- Unload/load semi trucks with product to then merchandise
- Help customers find product whilst pitching for sales
landscaping
Richard Waddle
01.2017 - 01.2020
- Company Overview: home/rental owner
- General lawn maintenance and stone placement
- Renovating backyards and patios
- Bush trimming and inside of home renovating
- Home/rental owner
volunteer
3 city hoops
Kennewick, Washington
01.2018
- Operate the clock and scoreboard
- Ref some games
Education
Diploma -
kennewick/southridge highschool
01.2020
Skills
- Microsoft Office
- Word
- PowerPoint
- Excel
- Outlook
- Responsible
- Accountable
- Friendly
- Honest
- Reliable
- Works well with others
- Up-selling
- Inventory management
- Time management
- Physical stamina
Timeline
Barista
Wake Up Call
10.2024 - 01.2025
Maintenance Technician
Autozone distribution center
01.2023 - 09.2024
Breakage/maintenance
Coca Cola bottling warehouse
01.2022 - 01.2023
merchandiser
Coca Cola bottling company
01.2019 - 01.2022
volunteer
3 city hoops
01.2018
landscaping
Richard Waddle
01.2017 - 01.2020
Diploma -
kennewick/southridge highschool
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