Summary
Overview
Work History
Education
Skills
References
Timeline
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Tanner Kerr

Phoenix,AZ

Summary

Dynamic professional with extensive experience in client-centered roles emphasizing exceptional communication, relationship-building, and personalized service. Proven track record at Hansen Mortuary demonstrating keen sensitivity to client needs, successful sales experience, and commitment to customer satisfaction. Adept at creating welcoming atmospheres, fostering lasting customer connections, and contributing positively to community engagement. Passionate about delivering memorable guest experiences through genuine interaction, and collaborative teamwork.

Overview

10
10
years of professional experience

Work History

Funeral Director

Hansen Mortuary
Phoenix, Arizona
05.2019 - Current
  • Consulted with families of deceased to make funeral arrangements.
  • Participated in community activities for funeral home promotions and other purposes.
  • Arranged funerals consistent with each family's heritage and religious beliefs.
  • Organized funeral services and memorials, including arranging for clergy, pallbearers, flowers, music and other necessary items.

Billing Clerk

IA Net
Phoenix, AZ
11.2018 - 05.2019
  • Investigated and responded to customer inquiries related to billing issues.
  • Prepared periodic reports detailing accounts receivable status.

Barista

Dutch Bros
Phoenix, AZ
02.2015 - 11.2018
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Managed coffee grinding and brewing equipment, performing regular maintenance and troubleshooting as needed.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
  • Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.

Education

High School Diploma -

Sunnyslope High School
Phoenix, AZ
05-2017

Skills

  • Customer service
  • Effective Team Collaboration
  • Attention to detail
  • Compassionate communication
  • Empathetic
  • Reliability
  • Professional ethics
  • Service sales
  • Cultural sensitivity
  • End-of-Life Planning
  • Community outreach

References

References available upon request.

Timeline

Funeral Director

Hansen Mortuary
05.2019 - Current

Billing Clerk

IA Net
11.2018 - 05.2019

Barista

Dutch Bros
02.2015 - 11.2018

High School Diploma -

Sunnyslope High School

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Tanner Kerr